Client Service Manager

6 months ago

Jakarta, Indonesia IBM Full time

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you

Your Role and Responsibilities
The Client Service Manager are the main focal point for the customers that they are assigned to. They make sure that the clients receive exceptional service while the business sales goals are supported. They develop, implement and maintain client service strategies that will increase sales while providing a positive experience for all customers. The main areas of responsibilities for the Client Management organization are SLAs/KPIs management, customer satisfaction, inventory management and reviews.

Required Technical and Professional Expertise
TBD

Preferred Technical and Professional Expertise
TBD
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

  • Client Services Manager

    2 months ago

    Jakarta, Indonesia PT Elabram Systems Full time

    **Mencari seorang Client Services Manager yang ahli & berpengalaman Business to Business (B2B) lebih dari 5 tahun dalam menjalin hubungan baik dengan client, expert dalam membuat strategi, serta memimpin team untuk menjalankan operasional dengan excellent execution!** **Requirements**: - Minimum Pendidikan S1, dengan pengalaman sebagai minimum 5 tahun...

  • Client Service Manager, Securities Services

    2 months ago

    Jakarta, Indonesia Standard Chartered Full time

    **Job Summary** - Financing and Securities Services, a division within Financial Markets, will cover all Securities Services Client businesses services - Custody, Clearing, Fiduciary and Fund Services, Securities Lending, Money Markets and Prime Services, as well as Utilities services -Funding Desk, Credit Valuation Adjustment, and the Modelling and...

  • Client and Video Services Manager

    6 months ago

    Jakarta, Indonesia The Orchard Full time

    The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Indonesia. **What you'll do**: - Manage relationships with independent labels, managers, and artists. - Manage release processing logistics within The Orchard's distribution system for digital music and...

  • Client Service Manager

    4 weeks ago

    Jakarta, Indonesia Standard Chartered Full time

    **The Role Responsibilities** - Awareness of all the policies and procedures issued in relation to money laundering prevention - Comply with all applicable Anti Money Laundering & Terrorist Financing (AML/TF) procedures - Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff - Ensure...

  • Managed Services Client Service Desk Administrator

    5 months ago

    Jakarta, Indonesia NTT Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Managed Services Client Service Desk Administrator

    2 months ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Client Manager

    6 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    6 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Administration and Client Services Manager

    5 months ago

    Jakarta, Indonesia A for Effort Full time

    **Please note: ENGLISH FLUENCY IS REQUIRED (written and verbal)** **Company Description** **Role Description** This role requires FLUENCY IN ENGLISH (equivalent to Native level) both verbally and orally as most communication will be in English with international clients. Fluency in Bahasa Indonesia is also required. The Head of Administration will be the...

  • Client Manager

    6 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Managing Consultant, Advisors Client Services

    6 months ago

    Jakarta, Indonesia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Managed Services Client Service Desk Administrator

    6 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Service Executive

    6 months ago

    Jakarta, Indonesia The Hustler Collective Full time

    Job Summary: The primary role of an **Business Development and Client Services Account Manager **will include managing long-term relationships with clients. Handling end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations. Job Responsibilities &...

  • Managed Services Client Service Desk Administrator

    6 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Delivery Manager

    6 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Client Service Representative

    6 months ago

    Jakarta, Indonesia Sonoco-Trident Full time

    We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis. **Role Description**: Working within...

  • Client Success Manager

    5 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior/client Executive, PR

    3 months ago

    Jakarta, Indonesia PRecious Communications Pte Ltd Full time

    DESCRIPTION:In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at...

  • Senior/client Executive, PR

    3 months ago

    Jakarta, Indonesia PRecious Communications Pte. Ltd. Full time

    In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at the forefront...

  • Client Project Manager

    5 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...