Client Service Executive

6 months ago


Jakarta, Indonesia The Hustler Collective Full time

Job Summary:
The primary role of an **Business Development and Client Services Account Manager **will include managing long-term relationships with clients. Handling end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations.

Job Responsibilities & Accountabilities:

- Establish business partnerships with clients to collaborate, fetch and liaison information and data. Communicate frequently and effectively with all clients and other stakeholders regarding project goals.
- Work on the execution of projects and implementations, carry out needs assessments and requirements gathering, managing the projects. Provide regular status updates highlighting changes and exact requirements.
- Identify customer satisfaction issues and demonstrate a proactive, solution-based approach to enhance client satisfaction.
- Prioritize and schedule work activities to ensure that established targets are achieved or exceeded; complete, timely reporting post client visits, communicating risks and outcomes to clients. Maintain trackers, reports, and presentations for client interaction.
- Identify, document, and share best practices to improve the overall customer experience and enhance customer understanding.

Required Skills & Personal Attributes:

- Bachelor’s degree in communications, advertising, business, information technology, or a related field preferred.
- Excellent written and verbal communication skills with proficiency in Excel and PowerPoint are a must.
- Ability to manage and execute multiple projects simultaneously and have strong client relationship skills.
- Strong research, analytical and problem-solving skills.
- Ability to handle pressure and meet deadlines while working independently and as part of a team.
- 2-4 Years of Experience of relevant Experience (Prior experience with agency systems).
- Willing to work from the office location.
- Appetite for food, humor, and fun.

Job Location: Jakarta

Working Days: Monday - Saturday (weekly offs are 1st & 3rd Saturdays & Sundays)

Work Timings: 10:00 AM- 07:00 PM(Indian Time)

Company Information:
Contact Person: Vaishali J Arora

Designation: Manager
- Human Resources

Phone Number: 96439 88267

Pay: Rp20,000,000 - Rp40,000,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current Salary
- Expected Salary
- Notice Period

**Experience**:

- client servicing: 3 years (preferred)
- Business Development: 1 year (preferred)



  • Jakarta, Indonesia PRecious Communications Pte Ltd Full time

    DESCRIPTION:In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at...


  • Jakarta, Indonesia PRecious Communications Pte. Ltd. Full time

    In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at the forefront...


  • Jakarta, Indonesia PT Elabram Systems Full time

    **Mencari seorang Client Services Manager yang ahli & berpengalaman Business to Business (B2B) lebih dari 5 tahun dalam menjalin hubungan baik dengan client, expert dalam membuat strategi, serta memimpin team untuk menjalankan operasional dengan excellent execution!** **Requirements**: - Minimum Pendidikan S1, dengan pengalaman sebagai minimum 5 tahun...


  • Jakarta, Indonesia TMF Group Full time

    **Job no**: 574641 **Work type**: Full time **Location**: Jakarta, Indonesia **Categories**: Client Accounting **Office Location**: Jakarta TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that...


  • Jakarta, Indonesia Aon Corporation Full time

    Posting Description: **Senior Client Services Executive - Claims** We're hiring! We are looking for a Senior Client Services Executive - Claims, to join our Reinsurance business in Jakarta, Indonesia. **Aon is in the business of better decisions**: At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...


  • Jakarta, Indonesia Richdale International Executive Search Full time

    **Business Development Executive** We are looking for Business Development Executive for Corporates to sign up accounts in our newly founded platform for internship/job opportunities. This opportunity will be open for someone fresh in the business who is motivated to break down doors to get the brand known, and acquire new sign-ups with your awesome people...


  • Jakarta, Indonesia Aon Corporation Full time

    Posting Description: **Senior Client Services Executive, Premium and Prorata** We're hiring! We are looking for a Senior Client Services Executive, Premium and Prorata to join our Reinsurance business in Jakarta, Indonesia. **Aon is in the business of better decisions**: At Aon, we shape decisions for the better to protect and enrich the lives of people...


  • Jakarta, Indonesia The Orchard Full time

    The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Indonesia. **What you'll do**: - Manage relationships with independent labels, managers, and artists. - Manage release processing logistics within The Orchard's distribution system for digital music and...


  • Jakarta, Indonesia Aon Corporation Full time

    Posting Description: **Client Services Executive - Credit Control** We're hiring! We are looking for a Client Services Executive - Credit Control to join our Reinsurance business in Jakarta, Indonesia. **Aon is in the business of better decisions**: At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...


  • Jakarta, Indonesia Edelman Full time

    Are you a go-getter? Do you thrive in a fast-paced, collaborative environment? Do you love exploring fresh, creative ideas with other like-minded colleagues across some of the world’s largest brands? We seek an energetic, self-motivated, eager-to-learn Senior Client Executive to join the Corporate and Public Affairs (CPA) Division. If you have a passion...

  • Client Executive

    5 months ago


    Jakarta, Indonesia Edelman Full time

    Edelman Indonesia is looking for a dynamic Executive who has an interest in working with clients in the brands' space. We are looking for someone who thrives to learn and grow in a fast-paced environment and enjoys campaign planning and building client and media relations. **Key Responsibilities**: - Providing day-to-day account support and managing...


  • Jakarta, Indonesia Standard Chartered Full time

    **The Role Responsibilities** - Awareness of all the policies and procedures issued in relation to money laundering prevention - Comply with all applicable Anti Money Laundering & Terrorist Financing (AML/TF) procedures - Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff - Ensure...


  • Jakarta, Indonesia Standard Chartered Full time

    **Job Summary** - Financing and Securities Services, a division within Financial Markets, will cover all Securities Services Client businesses services - Custody, Clearing, Fiduciary and Fund Services, Securities Lending, Money Markets and Prime Services, as well as Utilities services -Funding Desk, Credit Valuation Adjustment, and the Modelling and...

  • Vp Geothermal

    5 months ago


    Jakarta, Indonesia Page Executive Full time

    Strategic leadership role in a highly regulated power company - Plays vital role in the development of Indonesia's renewable energy **About Our Client**: Our client is an international group of companies with headquarters based in Jakarta, Indonesia with interests in various sectors, including energy, natural resources, and finance. The power business...


  • Jakarta, Indonesia Page Executive Full time

    Highly involved in business expansion - Excellent opportunities for career growth **About Our Client**: As a cornerstone of Indonesia's business landscape, our client stands at the forefront of innovation and excellence. With a proud legacy of delivering top-tier products to discerning consumers, our client is now seeking a visionary leader to spearhead...


  • Jakarta, Indonesia Edelman Full time

    Edelman Indonesia seeks a dynamic Senior Client Executive interested in working with clients in the brand's space. We seek someone who thrives to learn and grow in a fast-paced environment and enjoys campaign planning and building client and media relations. **Key Responsibilities**: - Providing day-to-day account support and managing multiple projects...

  • Client Service Manager

    6 months ago


    Jakarta, Indonesia IBM Full time

    Introduction At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our...

  • Senior Client Services

    5 months ago


    Jakarta, Indonesia Aon Corporation Full time

    Posting Description: **Senior Client Services Executive**: We’re hiring! We are looking for a Senior Client Services Executive to join our team in Jakarta. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as...

  • Vp Corporate Finance

    5 months ago


    Jakarta, Indonesia Page Executive Full time

    Fund raising - IPO Equity Capital Markets **About Our Client**: Indonesian financial services business preparing for IPO with offices in Jakarta & Singapore This is a newly created role is to help the Group lead up to IPO. The scope will entail heading fundraising, M&A, debt markets and various strategic initiatives within the Group. It will include both...


  • Jakarta, Indonesia Sonoco-Trident Full time

    We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis. **Role Description**: Working within...