Client and Video Services Manager

7 months ago


Jakarta, Indonesia The Orchard Full time

The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Indonesia.

**What you'll do**:

- Manage relationships with independent labels, managers, and artists.
- Manage release processing logistics within The Orchard's distribution system for digital music and video formats.
- Provide customer service and support for distributed clients in adopting The Orchard's proprietary client tools and technology.
- Responsible for managing a roster of clients and channels in Indonesia that are partnered with the Orchard's MCN.
- Provide high level support for Video Services clients & internally (client managers, etc.) to ensure that video content related issues get resolved immediately.
- Perform channel & video audits for key clients - advising & executing on key takeaways.

**Who you are**:

- 2+ years working within a label, artist management or distribution system managing releases, projects or relationships.
- 2+ years experience in YouTube content rights management and monetization.
- Familiarity with YouTube's Content ID system, copyright policies, and best practices for rights management.
- High level of knowledge with digital retail outlets, release timelines, and marketing opportunities.
- High level of awareness and passion for independent labels and artists.
- Supreme organizational skills + written and verbal communication skills in Bahasa Indonesia and English, with ability to stay cool under pressure, dealing with challenging personalities.

**What we give you**:

- You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
- A modern office environment designed to foster productivity, creativity, and teamwork
- We invest in your professional growth & development

**Equal Opportunities**

As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

**Privacy Policy



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