Administration and Client Services Manager
5 months ago
**Please note: ENGLISH FLUENCY IS REQUIRED (written and verbal)**
**Company Description**
**Role Description**
This role requires FLUENCY IN ENGLISH (equivalent to Native level) both verbally and orally as most communication will be in English with international clients. Fluency in Bahasa Indonesia is also required.
The Head of Administration will be the first point of contact for all clients and is responsible for ensuring all client inquiries are attended to swiftly and correctly. This role requires an independent thinker who can attend to customer’s inquiries independently with minor support.
**Qualifications**
- Client Services, Client Relations, Business Relationship Management, and Account Management skills
- Team Management and Team Leadership skills
- Excellent communication skills and ability to build long-lasting relationships with customers
- Prior experience in a similar role or other relevant experience in the education industry is a plus
- Experience in the hospitality industry is also preferred
- Bachelor's degree in Business Administration, Communications, or a related field
- Fluency in English (10/10) and Bahasa Indonesia
- Strong organizational skills and attention to detail
- Works well under pressure and in a fast-paced environment
Application Question(s):
- How would you rate your English language skills? 1/10
- How much is your expected salary?
-
Managed Services Client Service Desk Administrator
5 months ago
Jakarta, Indonesia NTT Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Managed Services Client Service Desk Administrator
5 months ago
Jakarta, Indonesia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Head of Client Services
5 months ago
Jakarta, Indonesia A for Effort Full time**Company Description** **Role Description** **Qualifications** - Client Services, Business Relationship Management, and Account Management skills - Team Management and Team Leadership skills - Excellent communication skills and ability to build long-lasting relationships with customers - Prior experience in a similar role or other relevant experience in...
-
Managed Services Client Service Desk Administrator
5 months ago
Jakarta, Indonesia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Ms Client Service Desk Agent
1 month ago
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Ms Client Service Desk Agent
1 month ago
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Client Services Manager
1 month ago
Jakarta, Indonesia PT Elabram Systems Full time**Mencari seorang Client Services Manager yang ahli & berpengalaman Business to Business (B2B) lebih dari 5 tahun dalam menjalin hubungan baik dengan client, expert dalam membuat strategi, serta memimpin team untuk menjalankan operasional dengan excellent execution!** **Requirements**: - Minimum Pendidikan S1, dengan pengalaman sebagai minimum 5 tahun...
-
Client Service Manager
6 months ago
Jakarta, Indonesia IBM Full timeIntroduction At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our...
-
Client Service Manager, Securities Services
1 month ago
Jakarta, Indonesia Standard Chartered Full time**Job Summary** - Financing and Securities Services, a division within Financial Markets, will cover all Securities Services Client businesses services - Custody, Clearing, Fiduciary and Fund Services, Securities Lending, Money Markets and Prime Services, as well as Utilities services -Funding Desk, Credit Valuation Adjustment, and the Modelling and...
-
Service Delivery Administrator
5 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Service Delivery Administrator
6 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Senior Client Relationship Manager
5 months ago
Jakarta, Indonesia LRI Invest Full timeDescription The Senior Client Relationship Manager will act as the new and existing client point of contact for all queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively managing client relationships with the client relationship team, achieving revenue targets and drive business P&L. Job...
-
Financial Services Expert with Indonesia Client Focus
37 minutes ago
Jakarta, Jakarta, Indonesia Click and Connect Online Limited Full timeCompany OverviewHebden Consulting is an independent financial advisory firm operating in Malaysia and London. We specialize in serving international expats, providing a comprehensive range of services including wealth management, pension planning, private banking, and portfolio review.We prioritize understanding our clients as individuals and creating...
-
Service Delivery Administrator
5 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client and Video Services Manager
6 months ago
Jakarta, Indonesia The Orchard Full timeThe Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Indonesia. **What you'll do**: - Manage relationships with independent labels, managers, and artists. - Manage release processing logistics within The Orchard's distribution system for digital music and...
-
Client Service Manager
2 weeks ago
Jakarta, Indonesia Standard Chartered Full time**The Role Responsibilities** - Awareness of all the policies and procedures issued in relation to money laundering prevention - Comply with all applicable Anti Money Laundering & Terrorist Financing (AML/TF) procedures - Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff - Ensure...
-
Client Manager Indonesia
7 months ago
Jakarta, Indonesia Telum Media Full timeSupport the client management team to execute a regular programme of client check-ins and manage assigned clients to ensure maximum client retention rates through administrative, and occasionally direct, client management against set target. - Execute an effective onboarding programme for new clients where needed. - Work closely with the Group Head of...
-
Executive - Accounting Services (Client Implant
2 weeks ago
Jakarta, Indonesia TMF Group Full time**Job no**: 574641 **Work type**: Full time **Location**: Jakarta, Indonesia **Categories**: Client Accounting **Office Location**: Jakarta TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that...
-
Client Manager
5 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...