Hospitality Operation Manager
3 months ago
Manage daily operations meet company standards and SOP, including guest services, housekeeping, maintenance, and staff management
- Ensure a superior guest experience by maintaining high standards of service, cleanliness, and comfort
- Lead, train, and develop a team of employees, including housekeeping, maintenance, and front desk staff
- Monitor and manage the operational budget, controlling costs while ensuring high service levels
- Implement and maintain quality control processes to ensure that all cabins and facilities meet company standards and SOP
- Ensure that all operations comply with local health and safety regulations
- Oversee inventory levels for all supplies, ensuring timely replenishment
- Provide regular reports on operational performance, including guest feedback, occupancy rates, and financial metrics
- Address and resolve any operational issues or guest complaints promptly and effectively
- Work closely with other departments, including marketing, sales, and finance, to ensure alignment of business goals
**Requirements**:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hospitality management, preferably in a similar setting (e.g., small luxury hotels, resorts, or cabin retreats).
- Proven leadership and team management skills for at least 1 years’ experience as a team leader
- Strong customer service orientation with a focus on guest satisfaction.
- Experience in managing budgets and financial performance.
- Excellent verbal and written communication skills in both English and Indonesian.
- Strong problem-solving abilities and the capacity to make decisions under pressure.
- Familiarity with local health, safety, and environmental regulations.
- Willingness to work in the site on daily basis
-
Assistant Front Office Manager
5 months ago
Jakarta, Indonesia AYANA Hospitality Full timeWe are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards. Your duties will include supervising the front office staff, managing...
-
Jakarta, Indonesia AYANA Hospitality Full time**Responsibilities** - Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance - Ensure high levels of guest satisfaction through engagement and support of all departments - Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity - Develop...
-
Assistant Outlet Manager Ayana Midplaza, Jakarta
6 months ago
Jakarta, Indonesia AYANA Hospitality Full timeWe are looking for a Assistant Outlet Manager to ensure all daily activities run smoothly and efficiently. Assistant Outlet Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with...
-
Sales Manager
5 months ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Sales Manager (Hospitality Industry) **for our client company** is responsible for leading and managing the sales team, driving revenue growth, and developing strategic sales plans within the hospitality sector. Reporting to the Director of Sales, this role involves building and maintaining strong relationships with clients, identifying new business...
-
Operational Manager
1 month ago
Jakarta, Indonesia House of Tugu Jakarta Full time**Qualifications**: - Proven experience as an Operations Manager or in a similar role within the hospitality industry. - Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. - Strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance. - Excellent...
-
Hospitality Senior Finance
1 month ago
Jakarta, Indonesia AMODA Full time**About The Role**: The Finance Hospitality will be focused on managing and overseeing the financial operations of our hospitality properties. Responsible for maintaining accurate bookkeeping, preparing financial reports, and providing in-depth financial analysis of each property. This role also manages outstanding accounts receivable (AR) and accounts...
-
F&b Supervisor
6 months ago
Jakarta, Indonesia AYANA Hospitality Full timeWe are currently seeking a dedicated and experienced F&B Supervisor to join our team at AYANA Hospitality. As an F&B Supervisor, you will be responsible for overseeing the day-to-day operations of the food and beverage department, ensuring the highest level of service and guest satisfaction. You will work closely with the F&B Manager to uphold our standards...
-
Spa Receptionist Ayana Midplaza, Jakarta
7 months ago
Jakarta, Indonesia AYANA Hospitality Full timeAYANA Hospitality, a leader in the hospitality industry, is seeking a friendly and detail-oriented Spa Receptionist to join our team. In this role, you will be the first point of contact for our spa guests and will provide exceptional customer service to ensure a relaxing and enjoyable experience. You will work closely with our spa team to ensure efficient...
-
Sales Executive
5 months ago
Jakarta, Indonesia AYANA Hospitality Full timeAYANA Hospitality is seeking a highly motivated Sales Executive - Japanese (native) to join our team. As a native Japanese speaker, you will play a key role in driving sales and revenue growth within our hospitality industry. Reporting to the Senior Sales Manager - Japanese, you will be responsible for managing and growing key accounts, establishing new...
-
Finance and Accounting Manager
5 months ago
Jakarta, Indonesia AYANA Hospitality Full timeThe Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate...
-
Territory Manager, Hospital, Indonesia
5 months ago
Jakarta, Indonesia Zoll Medical Corporation Full time**Territory Manager, Hospital, Indonesia**: **Location: Jakarta Barat, Remote**: **Resuscitation**: At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and...
-
F&b Supervisor
2 months ago
Jakarta, Indonesia AYANA Hospitality Full timeAYANA Hospitality is looking for a motivated and detail-oriented F&B Supervisor to join our dynamic team. In this role, you will be a key player in managing our food and beverage operations, ensuring that every guest enjoys exceptional service and a memorable dining experience. Collaborating with the F&B Manager and team, you will help uphold our commitment...
-
Finance Controller
5 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About Our Client**: Our Client is a group company that has multiple businesses, mainly in hospitality and lifestyle sectors (F&B). They are growing and is looking for a Finance Controller to manage the group's financial process and accounting. You will work directly with the Owner and provide financial strategies and continuous process...
-
Strategic Account/hospital Lead
2 months ago
Jakarta, Indonesia Pfizer Full timeROLE RESPONSIBILITIES Strategic Account / Hospital Strategy - Establishing Strategic Account / Hospital High Level Strategy and tactical plans to achieve growth aspiration and target revenue for Pfizer. - Ensure successful identification, listing and activations of new products / line extensions and business opportunities - Develop strong, innovative...
-
Human Resources Coordinator
5 months ago
Jakarta, Indonesia AYANA Hospitality Full timeAYANA Hospitality is a renowned hospitality company that takes pride in providing exceptional services and unforgettable experiences to our guests. We are currently seeking a dedicated and detail-oriented Human Resources Coordinator to join our dynamic team. As a Human Resources Coordinator at AYANA Hospitality, you will be responsible for a wide range of...
-
IT Project Manager
5 months ago
Jakarta, Indonesia Novasyte Full timeDefines and delivers one or more concurrent projects ensuring assigned projects are conducted professionally and delivered according to agreed business objectives, schedule and budget. - Ensures that software is developed consistently within the business and departmental strategic vision. - Liaises with cross-functional teams such as: Business Architecture,...
-
Operational Manager
1 month ago
Jakarta, Indonesia Burns Cafe Jakarta Full timeOperational Manager - Minimum D3/SMK, more preferable from hospitality - A minimum of 1 year experience in a similar position from a reputable restaurant - Dynamic person, confidence and good attitude - Excellent communication & interpersonal skills - High motivation, energetic and team player - Able to join in October/November 2024
-
Chinese Sales Manager
7 months ago
Jakarta, Indonesia AYANA Hospitality Full timeWe are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients. **Responsibilities**: - Develop and implement sales strategies to achieve sales...
-
Spa Manager Ayana Midplaza, Jakarta
5 months ago
Jakarta, Indonesia AYANA Hospitality Full timeReview and respond to daily operational demand as it relates to the hotel. Especially for Spa Reception and Attendant. And ensure the operation goes smoothly in each section. - Maintain the cleanliness of all Spa area as well as the safety of equipment. - Do regular walk through with Spa Supervisor and Spa Assistant Manager to record and follow up any...
-
Senior Hospitality Leader
5 months ago
Jakarta, Indonesia Manhattan Group Full time*Senior Hospitality L r and Ambassador!* We a - seeking a hospitality professional with experience in higher managem - roles such as General Manager, Reg - al Manager, F&B Director, or Senior Departm - Head for an opportunity to leverage - Proven experience in senior management roles within the hospitality industry. - Extensive network of professional...