Customer Solutions Manager

6 days ago


Jakarta, Indonesia Kuehne+Nagel Full time

You will be part of our contract logistics team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence**
Your Role**:Your primary objective is to ensure your team is successful in gaining + retaining customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following key objectives**
Your Responsibilities**:

- To take the lead in major customer tender proposals, driving compelling logistics concepts.
- To drive innovation, introducing + implementing new concepts + technology while building on existing best practices.
- To present solutions to the customer as key part of the tendering process.
- To be the business partner for your management team when addressing solution queries from customers, as well as challenging the status quo + customers in a constructive way where needed.
- To manage partnerships with key vendors to optimize costing + lead-times.
- To lead + support the development of others in terms of skills + knowledge levels, assuring high standards of compliance.
**Your Skills and Experiences**:

- Strong leadership skills + ability to resolve complex solutions
- Strong analytical + communication skills
- Strong knowledge of logistics solutions
- min 5 years experience in related field
- Able to converse fluently in Bahasa Indonesia and English



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