O2o Experience Officer

Gambaran Pekerjaan Sebagai O2O Experience Officer, Anda akan bertanggung jawab untuk menganalisis data internal & eksternal, dan memberikan rekomendasi yang dapat meningkatkan kepuasan pelanggan omnichannel. Kualifikasi - Minimal pendidikan S1- Memiliki pengalaman kerja mínimal 3 tahun di bidang marketing (product, retail dan digital)- Mahir menggunakan...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! We are looking for an **HRGA Admin** **, based in Jakarta**....

Fluent in English - Minimum 2 years experience in the same discipline - Familiar with Opera System "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran...

**Key Responsibilities**: Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) Responsible to monitor and analyze all Kanmo Official Store health & performance To assist Marketplace Customer Experience Associate Manager in order to...

Full Job Description Our client is a start up in aftersales for automotive specializing in enabling autoshop to provide O2O (online to offline) services, such as tire and lubricants change Key Responsibilities: - Optimize retail operation in inventory availability and control - In charge in sales and cash-to-cash cycle - Product mix and expansion...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! At Lalamove, we strongly believe in the power of community....

**Requirements**: - Minimum Diploma, preferably Tourism & Hospitality graduates or equivalent. - Minimum 3 years experience in same position - Must be a highly and committed individual - Communicative, responsible, discipline, good looking - Familiar with Ms. Office - Fluent in English both speaking & writing is preferable - Strong organizational skills and...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

Pricebook - Bandingkan Harga Terbaik di Seluruh Indonesia! PT. Pricebook Digital Indonesia is a Jakarta-based startup with a mission to "turn everyday choice into opportunity". Its service Pricebook (pricebook.co.id) is Indonesia's No.1 O2O (Online-to-Offline) Shopping Search Engine now focusing on consumer electronics market, covering thousands of shops...

**Client Profile**: A multinational lubricant business. **Job Role**: Business Development **- Driving the growth of sales in his / her area through distributors in order to achieve sales target. - Develop business plan for his / her area, including feasibility study. defining the right RTM development strategy, acquiring new distributors if needed, product...

We are seeking an experienced Customer Experience Specialist to join our team and improve our customer experiences. You will be responsible for statistically analyzing various operational data and adjusting operational strategies in a timely manner, handling any operational issues and customer complaints, identifying ways to improve customer...

CLO Virtual Fashion is the creator of CLO and Marvelous Designer, the top 3D garment design programs used in fashion, film, and game development. With over two decades of research and development in accurate garment simulation, CLO Virtual Fashion's mission is to empower users at every step of the garment journey, from concept to design, manufacturing to...

Assist the execution of Mitra virtual product experiments from end-to-end including (but not limited to): - Determine the target user, carry out the operational stuff, and analyze the result to drive new insight - Align with multiple teams to determine the selling price for Mitra virtual product on a weekly basis - Monitor and analyze sales-army performance...

Customer Experience**Customer Experience Researcher**: - Jakarta,Jakarta - Full Time **Responsibilities**: - Develop and execute case studies and quantitative and qualitative market research studies - Handle primary and secondary market research and gather, analyze and disseminate information. - Evaluate program methodology and key data to ensure that...

Company OverviewCLO Virtual Fashion Inc. is a pioneering force in the digital garment design landscape, renowned for its cutting-edge software solutions such as CLO and Marvelous Designer. Our mission is to empower users across the fashion, film, and game development industries by providing innovative tools that streamline the garment journey from concept to...

**Job Deskripsi**: - Melakukan review dan mengembangkan SOP terkait customer journey dan service untuk memastikan pengalaman klien yang optimal - Membuat laporan dan menganalisa, serta membuat rencana perbaikan atas keluhan yang disampaikan klien - Bekerjasama dengan departemen produksi dan kreatif untuk memastikan produk dan layanan berkualitas tinggi -...

Job DescriptionWe are seeking a highly skilled Strategic F&B and Lifestyle Operations Director to join our team.About the Company:Our client is a well-established company in the F&B and Lifestyle industry, dedicated to delivering exceptional experiences to customers. As a key member of the executive team, you will play a vital role in driving operational...

**Requirements**: - Pendidikan minimum S1 Hukum - Memiliki pengalaman bekerja mínimal 3 tahun sebagai Legal Consumer/ Staff Kantor Notaris - Memiliki kemampuan komunikasi yang baik, mempunyai inisiatif yang tinggi, mampu beradaptasi dengan baik, teliti dan rapi dalam mengarsipkan dokumen - Memiliki pengalaman dan menguasai dalam pelaksanaan AJB, membuat...

**About Intrepid** **Responsibilities**: - Equipped by dynamic Brand FAQs to provide response to customers - Using ASANA ticketing system (internal) for structured and speedy escalations - Provide straight to the point responses which aligned with the brand directions - Responsible in both Product reviews and store/seller ratings - Solve urgent issues such...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! We are looking for a - THE RECRUITMENT PROCESSES WILL BE...