Guest Experience Officer

**Company Description** COME AS YOU ARE AND SHOW WHAT YOU CAN** Towering over Jakarta’s prime SCBD district 8 Complex, 25hours Hotel The Oddbird is set to open soon as the first 25hours Hotel in Asia that offers a hybrid mix of both hotel accommodation and serviced apartments. Comprises with 210 hotel rooms and suites, also 135 fully furnished serviced...

**Additional Information** **Job Number**24211378 **Job Category**Rooms & Guest Services Operations **Location**The Mayflower Jakarta - Marriott Executive Apartments, Sudirman Plaza, Indofood Tower, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12910 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t...

**Additional Information** **Job Number**25011901 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia, 33414 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Organize, confirm, process, and conduct all...

**Job Number** 24157139 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all...

Summary Guest Relations Officer is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest...

We are looking for Guest Relations Officer to provide high-quality service to our Japanese Guests. You will address complaints and go to the extra mile to make sure our guest satisfied. In this role, you should be an excellent communicator in highly Japanese Manner who can stay positive when facing difficult situations. You should also be reliable and...

Summary - Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. - Ensures that all guest requests and requirements are attended promptly and handled in the correct manner. - Ensures speedy, accurate and efficient telephone and message service at all times. - Ensures...

As a Guest Relation Officer at Jimbaran Puri, A Belmond Hotel, you are the embodiment of hospitality, ensuring that every guest's stay is nothing short of extraordinary. In this role, you will create memorable experiences by providing personalized service and anticipating the needs of our esteemed guests. If you’re looking to develop your skills and be...

Promote the Westin brand image internally and externally, fostering a positive reputation through effective marketing strategies. Develop engaging content and materials for promotional events, property tours, and conferences. Utilize word processing, spreadsheet, database, or presentation software to prepare or edit letters, invitations, press reports, and...

**Job Description**: - Setting goals and objectives for the department or team to ensure that objectives are met or exceeded - Creating training manuals and materials to help staff members be successful in their jobs - Monitoring guest feedback to identify service improvement opportunities that may require staff retraining - Developing marketing strategies...

**Job Description**: - Setting goals and objectives for the department or team to ensure that objectives are met or exceeded - Creating training manuals and materials to help staff members be successful in their jobs - Monitoring guest feedback to identify service improvement opportunities that may require staff retraining - Developing marketing strategies...

**Job Number** 24075446 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

Requirments: - **Proven experience as a Guest Relations Officer**: - **Familiarity with hospitality industry standards**: - Proficiency in English; knowledge of additional languages is a plus - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management...

AYANA Hospitality is seeking a dedicated and enthusiastic Guest Relation Officer for our AYANA MidPlaza Jakarta property. This role is essential for ensuring our guests have an exceptional experience from check-in to check-out. As a Guest Relation Officer, you will be the face of our hotel, providing personalized service and addressing guest needs promptly...

Act as an ambassador for guests at our venue - Help resolve any issues or complaints - Train employees in customer service - Create and enforce employee practices and policies - Assist with PR outreach or grassroots marketing projects - Complete data entry tasks

Guest Relations Officer/Hostess - Has a minimum of 1-2 years of experience in the same position, preferably with a background in food and beverage - Positive attitude, confident personality and humble in character - For kitchen, preferably experiences in Japanese, Asian & Western Cuisine - Willing to be placed at AGORA Mall, Central Jakarta

SHANGRI-LA HOTEL, JAKARTA **MAIN RESPONSIBILITY**: To accord personalized and prompt service to VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. To provide guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance,...

**Job Description**: Guest Relation Officer As Guest Relation Officer you have to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our...

Guest Service Officer - Min 2 Year Experience in hospitality industry - Well Manners "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah...

Guest Relation Officer - Good interpersonality skill and communication skill - English proficiency, both written and verbal, is essential - Being able to interact with guests and colleagues - Self starter by demonstrating creativity, flexibility and innovation - Basic computer skills - Fresh graduates are welcome "Waspada terhadap Modus Penipuan pada saat...