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Onboarding Excellence Project Associate

4 weeks ago

Jakarta, Indonesia Shipper Full time

**What is Shipper**

Shipper is a growing technology company based in Jakarta. We provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

**Why Join Us?**

Shipper is on a mission to invent a new standard of online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple. reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. We are looking for a passionate and outstanding individuals to join our team.

**Key Requirements**:

- Customer Focus: Passionate about exceeding our customer's expectations. You push yourself, and the entire team to ensure our customers new projects are successfully deployed.
- Problem Solver: You enjoy solves problems and always thinking outside of the box to find creative solutions to challenges. You will be expected to use your experience to know when problems might surface, and stay ahead of it with a plan, so programs are delivered as expected.
- Project Management: You will use your project management skills to keep track of all the parts to ensure Shipper delivered what has been promised to its customers.
- Transparency and Communication: You are focused on communication so all teams are tightly connected and know what's already happened and what's happening next.

**Qualifications**:

- At least 2 years of working experience in customer-facing project delivery roles.
- Great organizational skills. Proven ability to prioritize, manage and deliver multiple, complex projects on time.
- Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
- Highly self-motivated and feels at home working with aggressive schedules.
- Able to build strong working relationships across multiple teams.
- Superior communication skills.
- Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently

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