Helpdesk Engineer Intern

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

**Job Descriptions**: - With minimum guidance from senior colleague and manager, responsible to develop and improve knowledge and technical skill in hardware and software used by company in order to provide solution to customer. Develop integrated collaboration within team to solve problems faced by internal users in order to achieve company's commitment to...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

Ekskalasi ke L2 atau L3 jika masalah membutuhkan penanganan lebih lanjut3 - Melakukan migrasi aplikasi internal dan ikut dalam event DRP dari sisi end user (cabang) terkait pemenuhan script testing - Membantu administrasi dokumen IT Requirement: - Pendidikan mínimal S1 / Sederajat - Pengalaman sebagai IT Helpdesk mínimal 3 tahun - Pengalaman di industri...

Supervise and receive complaints related to IT and follow up until the problem is solved Supervise the setting process on the user's computer Make weekly, monthly and annual work reports to Department Head Minimum Bachelor's degree Majoring Informatics Engineering / Computer Science / Informatics System 5 years experience in IT Helpdesk Have a good skill...

Jakarta Engineering and Technology Entry Level As an IT Helpdesk, you will be part of a team to ensure the seamless operation of IT services at Garena by providing comprehensive IT support to end-users, maintaining IT assets, ensuring the security and efficiency of our IT systems, and supporting IT needs during events. **Job Description**: - Provide...

Minimum Diploma - Minimum have passive English understanding - Memiliki tanggung jawab keseluruhan untuk IT Helpdesk Support, - Memastikan semua fase dukungan help desk dikoordinasikan, dipantau, dicatat, dilacak, dan diselesaikan dengan tepat - Mengelola kinerja dan pengembangan anggota tim; dan mematuhi kebijakan dan proses TI untuk memastikan kualitas...

**JLL supports the Whole You, personally and professionally.** **Helpdesk Lead (Bank)** **Work Dynamics - Integrated Facilities Management** - Ensure to instil a culture of engagement in the team that match our ‘I am JLL’ behaviours of being an Expert, Proactive, Innovative, Versatile, team Player and valuing the Customer - demonstrating actions on a...

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly. Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Melakukan pengetesan dan setting perangkat gps tracker - Melakukan pengecekan server secara rutin - Membuat laporan internal dan eksternal **Persyaratan** **Tingkat Pendidikan** D3 **Jurusan...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Melakukan pengetesan dan setting perangkat gps tracker - Melakukan pengecekan server secara rutin - Membuat laporan internal dan eksternal Benefit - Asuransi BPJS & Ketenagakerjaan - Asuransi...

**Qualification**: - Education background majoring Computer, Telecommunication (Min : SMK, D3/S1 welome to apply) - Have mínimal 2 years experiences as the same field - Network Monitoring 7X24 (Shifting) - Checking alarms if there is trouble in the Internal Backbone Network - As a Helpdesk that receives complaints, analyzes problems, solves problems by...

**Qualification**: - Min. education SMK TKJ or a Bachelor degree in Computer Engineering, Information Technology or other related fields - Understanding of basic troubleshooting in computer and network system (switch, router, etc) - Skilled in determining IT necessities and training end-user - In touch with innovation and new trends in IT support - Strong...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Mengidentifikasi, analisis, selidiki masalah teknis, dan beri saran kepada pengguna tentang tindakan yang tepat. - Bekerja dengan pengguna untuk mengidentifikasi masalah teknis komputer atau TI dan...

Department Engineering and Technology- LevelEntry Level- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve...

**Responsibilities**: - Research and identify solutions to software issues - Diagnose and troubleshoot system issues, including account setup and configuration - Ask customers targeted questions to quickly understand the root of the problem - Track system issues through to resolution, within agreed time limits - Properly escalate unresolved issues to...

Engineering (Intern) - Students at Vocational High School, Tourism School, and College Students - Fluent in English Written and verbal Communication - Basic Knowledge in Required Position - Customer Service oriented and organizational skills

**Responsibilities**: - Research and identify solutions to software issues - Diagnose and troubleshoot system issues, including account setup and configuration - Ask customers targeted questions to quickly understand the root of the problem - Track system issues through to resolution, within agreed time limits - Properly escalate unresolved issues to...