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IT Helpdesk Supervisor
2 weeks ago
Supervise and receive complaints related to IT and follow up until the problem is solved
Supervise the setting process on the user's computer
Make weekly, monthly and annual work reports to Department Head
Minimum Bachelor's degree Majoring Informatics Engineering / Computer Science / Informatics System
5 years experience in IT Helpdesk
Have a good skill in SQL Server, Visual Basic, Crystal Report, Visual Studio
Having a good knowledge in Windows and basic network
Good in analytical thinking and accuracy
Proven competencies in team leading and team leadership
Fast learner, Good communication, and target oriented person
Have a good ability in problem solving
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