IT Helpdesk Supervisor

2 weeks ago


Jakarta, Indonesia PT Indomobil Finance Indonesia Full time

Supervise and receive complaints related to IT and follow up until the problem is solved

Supervise the setting process on the user's computer

Make weekly, monthly and annual work reports to Department Head
Minimum Bachelor's degree Majoring Informatics Engineering / Computer Science / Informatics System

5 years experience in IT Helpdesk

Have a good skill in SQL Server, Visual Basic, Crystal Report, Visual Studio

Having a good knowledge in Windows and basic network

Good in analytical thinking and accuracy

Proven competencies in team leading and team leadership

Fast learner, Good communication, and target oriented person

Have a good ability in problem solving


  • IT Helpdesk

    2 weeks ago


    Jakarta, Indonesia PT Adi Data Informatika Full time

    AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services. Deskripsi Pekerjaan Melakukan...


  • Jakarta, Indonesia Reeracoen Indonesia Full time

    6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...

  • Ga Helpdesk Officer

    4 weeks ago


    Jakarta, Indonesia SMART Agribusiness and Food Full time

    Job Descriptions: - Ensure the quality of resolution for all queries / requests received via calls and / or service request tool. Log and discuss employee feedback with supervisor in order to improve services experience and ensure high level of customer (employee) satisfaction - Ensures the accuracy of the support / resolution provided by reviewing the...


  • Jakarta, Indonesia Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

  • Helpdesk It

    3 weeks ago


    Jakarta, Indonesia PT IT Service Centre Full time

    Persyaratan - Laki - Laki - Mampu menjelaskan dan menyelesaikan permasalahan IT komputer kepada user - Bersedia bekerja Shift Tanggung Jawab - Membantu user dalam troubleshooting hardware/software melalui telepon


  • Jakarta, Indonesia Global Tiket Network Full time

    Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

  • Store Supervisor

    5 days ago


    Jakarta, Indonesia PT IT PRO Teknologi Full time

    Note : Wajib memiliki pengalaman sebagai supervisor store pada industri IT, selain itu tidak akan diproses. Tanggung Jawab Utama: - Mengawasi operasional harian toko: Memastikan kelancaran operasional toko, termasuk prosedur pembukaan dan penutupan, kebersihan toko, dan pemeliharaan. - Supervisi tim: Memimpin dan mengawasi staf toko, termasuk penjadwalan,...


  • Jakarta, Indonesia PT Otto Menara Globalindo Full time

    **Company Description** McEasy, a transportation management solution to simplify complex logistics operations. is looking for a **Customer Service Supervisor**_ _to join our ever-growing team! We are looking for individual who is able to handle escalations, supporting team member, and troubleshooting customer issues to effectively managing our services in...

  • IT Support

    3 weeks ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    4 days ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • Supervisor It

    3 weeks ago


    Jakarta, Indonesia Asuransi Harta Full time

    **Job Location**:Head Office/Kantor Pusat**Job Category**:Experience > 2 YearsKualifikasi - Laki - laki - Usia 24 - 30 tahun - Pendidikan S1 Teknik Informatika - **Wajib pengalaman di bidang IT Operation mínimal 2 tahun** Job Description: - Melakukan penanganan terhadap jaringan / networking - Melakukan penanganan terhadap server - Melakukan penanganan...

  • IT Support

    3 weeks ago


    Jakarta, Indonesia PT Wahana Tata Mandiri (IT Help Desk Indonesia) Full time

    Kualifikasi: - Usia Max 32thn - Berpengalaman sebagai IT Support / IT Helpdesk min 2thn - Menguasai perbaikan Printer - Manguasai merakit dan instalasi hardware komputer - Dapat melakukan instalasi, konfigurasi software komputer, dan troubleshooting software - Dapat melakukan instalasi, konfigurasi security computer, dan mengatasi virus malware komputer -...


  • Jakarta, Indonesia PT Mitra Utama Solusi Telematika Full time

    Open Vacancy **Supervisor Marketplace - Transvision** **KUALIFIKASI** 1. Pendidikan Min S1 (semua jurusan) 2. Usia maksimal 35 tahun 3. Komunikatif, luwes 4. Multitasking 5. Bersedia menggunakan perangkat telekomunikasi sendiri (smartphone) untuk keperluan balas chat dan closing customer 6. Bersedia menginstall semua aplikasi belanja online dan...

  • Field Troubleshooter

    4 weeks ago


    Jakarta, Indonesia Kone Full time

    What will be your main function and you will collaboration with: Field Troubleshooters provide support to the maintenance organization in solving complex technical issues and spreading technical knowledge through the organization. Field Troubleshooter is typically involved in resolution of callouts or other complex technical issues if the Technical Helpdesk...


  • Jakarta, Indonesia Global Tiket Network Full time

    Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...


  • Jakarta, Indonesia tiket.com Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases,...


  • Jakarta, Indonesia Global Tiket Network Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing...


  • Jakarta, Indonesia IT Group Indonesia Full time

    Leads verification and qualification by Calls (minimum of 35-40 per day) - Leads appointment meeting/eMeeting arrangement (minimum of 2 leads per week) - Weekly leads progression report with Marketing Lead, Sales Manager & Sales Head Event invites - Generating new leads using other channels aside from the old database. Targets discussed & agreed upon by the...

  • IT Network

    4 weeks ago


    Jakarta, Indonesia PT. Prodata Sistem Teknologi Full time

    Job description - Minimum S1 degree, preferred major in Engineering/Computer/Telecommunication with IPK min. 2,75Age max. 35 years old - Minimum 1 year engineer experience (hands-on), in implementation medium-to-large networking system, network monitoring system, security system, helpdesk software, virtualization system - Be diligent, dynamic,...

  • IT Network

    4 weeks ago


    Jakarta, Indonesia PT. Prodata Sistem Teknologi Full time

    Minimum S1 degree, preferred major in Engineering/Computer/Telecommunication with IPK min. 2,75Age max. 35 years old - Minimum 1 year engineer experience (hands-on), in implementation medium-to-large networking system, network monitoring system, security system, helpdesk software, virtualization system - Be diligent, dynamic, self-motivated, able to work...