Team Leader Operation Contact Center

Set up appointments from TD-generated leads - Communicate with Operations on appointments set - Oversee Qiscus and provide business leaders with a daily overview Requirements: - Having at least a Diploma degree from any reputable university - At least 3-5 years of working experience in Contact Center - Having sales & customer services skills to be able to...

Kualifikasi: Pendidikan mínimal SMA/SMK Usia 18-35 thn Memiliki pengalaman sebagai Team Leader Contact Center min. 1 Tahun Kemampuan berkomunikasi / menjelaskan sesuatu yang baik Memiliki Kepercayaan diri yang baik dan memiliki jiwa persuasif Dapat melakukan problem solving yang baik Jenis Pekerjaan: Penuh Waktu Kemampuan Bekerja Jauh dari...

**About the role**: As Contact Center, you will be responsible for providing the best service for majoopreneurs as well as handling and resolving customer problems through various majoo channels **What you will do**: Providing the best service for majoopreneurs Handling and solving customer problems through various majoo channels Communicating customer...

Kualifikasi: - Pria / Wanita - Usia maksimal 30 tahun - Pendidikan min.D3 - Memiliki pengalaman sebagai Inbound Contact Center di Asuransi mínimal 1 tahun - Domisili di Jakarta dan sekitarnya **Education**: - D1-D4 (required) **Experience**: - Inbound Contact Center di Asuransi: 1 year (required)

Persyaratan **Requirement**: Educational Background min D3 any major IPK min 2.75 Fluent English and excel proficient is a must Experience as Supervisor Contact Center BPO (Contact center min 1 th) Experience at industry ecommerce Ready for shifting and work under presure Tanggung Jawab **Job Desk**: Coordination with Client and other...

Urgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...

Persyaratan **Status Kontrak**: Outsourcing Pria/Wanita Usia maksimal 25 tahun (Belum berulang tahun ke 26) Pendidikan min. D3 Sederajat Diutamakan jurusan Komunikasi & Public Relation Memiliki kemampuan komunikasi & mendengarkan aktif Diutamakan memiliki pengalaman Call Center/Contact Center Memiliki kualitas suara yang baik Bersedia bekerja...

Pria/Wanita Usia maks.35 tahun Pendidikan min.D3 Diutamakan memiliki pengalaman min.1 tahun sebagai Inbound Contact Center Domisili di jakarta dan sekitarnya

Contact Center Agent (CCA) OJK Contact center agents are customer service takes calls from customers answering questions or addressing any concerns they may have. Duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems according to the KPI that has...

Deskripsi Pekerjaan: Melakukan pemenuhan preferensi konsumen serta memastikan pelanggan tidak kesulitan. Melakukan inound dan outbond center, mengirimkan survei melalui beragam platform, mempromosikan kegiatan ataupu penjualan melalui notifikasi, menyampaikan progres pemesanan. Menjawab panggilan telepon dari pelanggan untuk menyelesaikan masalah yang...

**Customer Service/Support** **Location** - Jakarta, Indonesia*** Job Title: Sr. Team Leader, Operations **Job Description**: The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing...

Persyaratan - Pendidikan D3/S1 - IPK min. 2.75 - Pengalaman min. 1th sebagai WFM - Terbiasa scheduling, forecasting (zendesk, erlang, salesforce, dll) - Komunikatif - Menguasai Ms. Excel & Power Point - Penempatan BSD Tanggung Jawab - Melakukan pengecekan dan tindak lanjut log DC terkait attendance, adherence setiap agent contact center - Analisis data...

**Kualifikasi dan Job desc** 1) Bersedia bekerja dengan pola shift; 2) Memiliki latar belakang pendidikan mínimal Sarjana dari semua jurusan; 3) Memiliki kemampuan mengoperasikan Microsoft Office, sosial media, dan aplikasi lain yang dianggap perlu untuk mendukung kelancaran penanganan keluhan pelanggan ; 4) Memiliki kemampuan berkomunikasi lisan dan...

Persyaratan Fasih berbicara follow up customer Memiliki laptop Dapat membuat laporan hasil follow up by excel Tanggung Jawab Dibutuhkan Marketing Support and Contact Center **Penempatan**: APL Tower - Jakarta Barat **Task**: Follow up partner (disediakan list) by phone Melakukan pencatatan hasil follow up setiap hari

Deskripsi Pekerjaan Minimum requirements: - 1 year of experience in a Trainer and Quality Assurance in a technical support or contact center care operation - Good knowledge of Quality/Process Improvement techniques. - High level of energy, drive, enthusiasm, initiative and commitment. - Excellent communication, consulting, influencing and interpersonal...

1. Demonstrate skills, competencies, and capabilities in leading and managing operation of critical facilities which require in-depth knowledge in electrical, mechanical, and control system 2. In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub distribution systems, fire...

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Persyaratan - S1 business /marketing/ related field. - Experience as team leader/supervisor - Business development with relationship of FnB resto is preferred - Able to operate excel/spreadsheet - Excellent verbal and written communication skills - Good negotiation skills Tanggung Jawab - Make sure all team achiev target - Drive growth in key accounts -...

-Job Advert Details **Some careers shine brighter than others.** If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...

-Job Advert Details **Some careers shine brighter than others. If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...