Staff Contact Center Service and Sales
3 months ago
-Job Advert Details
**Some careers shine brighter than others.
If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Wealth and Personal Banking, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join this team in the role of **Staff Contact Center Service and Sales Representative Banking.
**Responsibilities:
Trained to handle contacts from customers across multiple products and propositions, has career progressed into a specialist role within the contact center such as but not limited to call escalations, customer retention, high value sales which require specialty underwriting and/or accreditation skills. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact and mentor peers to achieve the same. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.
Qualifications
**To be successful in this role, you should meet the following requirements**:
- Indonesian Citizen Only.
- Male or Female.
- Have education standard to at least bachelor degree and be of a legal working age.
- Proficient in language(s) required by the process.
- Open to working flexible shifting schedules.
- Flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development.
- Takes pride in delivering what is promised in line with the customer and service expectations.
- Wants to do a good job, concerned about getting it right for the customer and checks everything is in order.
- Ability to work in a high-volume, fast paced environment is required.
- Excellent communication skills and is polite and friendly at all times.
- Displays patience and empathy.
**You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
-
Staff Contact Center Service and Sales
3 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances...
-
Staff Contact Center Service and Sales
3 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...
-
Staff Contact Center Service and Sales
3 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances...
-
Staff Contact Center Sales Support
3 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage...
-
Contact Center Agent
3 months ago
Jakarta, Indonesia PT Mitra Utama Solusi Telematika Full timeContact Center Agent (CCA) OJK Contact center agents are customer service takes calls from customers answering questions or addressing any concerns they may have. Duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems according to the KPI that has...
-
Supervisor Contact Center
3 months ago
Jakarta, Indonesia PT Transcosmos Indonesia Full timePersyaratan **Requirement**: Educational Background min D3 any major IPK min 2.75 Fluent English and excel proficient is a must Experience as Supervisor Contact Center BPO (Contact center min 1 th) Experience at industry ecommerce Ready for shifting and work under presure Tanggung Jawab **Job Desk**: Coordination with Client and other...
-
Contact Center
3 months ago
Jakarta, Indonesia PT Bahtera Pesat Lintasbuana Full timeContact Center - Pria usia maks 28 tahun - D3/S1 semua jurusan - Pengalaman call center/deskcall - Siap bekerja shifting - Memiliki komunikasi yang baik - Lokasi kantor: BSD - Tangerang "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami,...
-
Helpdesk Contact Center
3 months ago
Jakarta, Indonesia PT Prima Karya Sarana Sejahtera Full timePersyaratan Status Kontrak Outsourcing Pria Usia maksimal 25 tahun (Belum berulang tahun ke 26) Pendidikan min. D3 Sederajat Memiliki kemampuan komunikasi & mendengarkan aktif Diutamakan memiliki pengalaman Call Center/Contact Center Memiliki kualitas suara yang baik Bersedia bekerja Shift
-
Contact Center Agent
3 months ago
Jakarta, Indonesia PT Prima Karya Sarana Sejahtera Full timePersyaratan **Status Kontrak**: Outsourcing Pria/Wanita Usia maksimal 25 tahun (Belum berulang tahun ke 26) Pendidikan min. D3 Sederajat Diutamakan jurusan Komunikasi & Public Relation Memiliki kemampuan komunikasi & mendengarkan aktif Diutamakan memiliki pengalaman Call Center/Contact Center Memiliki kualitas suara yang baik Bersedia bekerja...
-
Marketing Support
4 months ago
Jakarta, Indonesia PT Trimitra Promosindo Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Penjualan dan Pemasaran, Telemarketing, Penjualan (Teknis), Pemasaran Internet **Jenjang Karir** Pemula / Staf **Job Deskripsi** Dibutuhkan Karyawan Marketing Support & Contact Center Area: Jakarta Barat - Central Park Persyaratan: Administration : Manage all of...
-
Contact Center Dki Jakarta
6 days ago
Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI BOGOR DEPOK Full timeKualifikasi: 1. Pendidikan mínimal S1 Semua Jurusan 2. Usia maksimal 35 tahun 3. Berpengalaman 1 tahun sebagai Contact Center atau Call Center 4. Dapat Berkomunikasi yang baik 5. Berpenampilan menarik 6. Bersedia ditempatkan di DKI Jakarta Deskripsi: 1. Menerima panggilan telepon dari pelanggan 2. Membalas pesan dari pelanggan melalui aplikasi atau...
-
Center Manager
3 months ago
Jakarta, Indonesia EF Adults Indonesia Full timeAs Center Manager, you are responsible for the center’s day-to-day operational activities. You are responsible for a center’s staff, customer, and business performance. You are expected to lead center revenue performance, support day-to-day center operations, and manage center team. Key Responsibilities Embody EF core values and set a service-oriented,...
-
Contact center executive
1 month ago
Jakarta, Indonesia Aramex Full timePurpose of the Job To provide a professional, welcoming, and efficient first point of contact for all visitors and callers, ensuring a positive and seamless experience. The Receptionist will also manage the lobby area, provide administrative support, and maintain security protocols. Job Description Key Responsibilities: Visitor Reception: Greet all visitors...
-
IT Helpdesk Contact Center
3 months ago
Jakarta, Indonesia PT Mitra Utama Solusi Telematika Full timeUrgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...
-
Contact center executive
1 month ago
Jakarta, Jakarta, Indonesia Aramex Full timePurpose of the Job To provide a professional, welcoming, and efficient first point of contact for all visitors and callers, ensuring a positive and seamless experience. The Receptionist will also manage the lobby area, provide administrative support, and maintain security protocols.Job Description Key Responsibilities:Visitor Reception: Greet all visitors in...
-
Contact Center Fluent Mandarin
3 months ago
Jakarta, Indonesia PT. Infomedia Full timePT. Infomedia membuka lowongan pekerjaan untuk posisi **Contact Center Fluent Mandarin** **Spesifikasi**: - Pria / wanita - Usia maksimal 35 tahun - Minimal **SMA Sederajat**: - Fresh Graduate atau Pengalaman Call center - Aktif ber**bahasa** **Mandarin dan bahasa inggris**: - Bersedia shifting - Menyukai tantangan dan disiplin - Komunikatif dan...
-
Marketing Support and Contact Center
5 months ago
Jakarta, Indonesia PT Trimitra Promosindo Full timePersyaratan Fasih berbicara follow up customer Memiliki laptop Dapat membuat laporan hasil follow up by excel Tanggung Jawab Dibutuhkan Marketing Support and Contact Center **Penempatan**: APL Tower - Jakarta Barat **Task**: Follow up partner (disediakan list) by phone Melakukan pencatatan hasil follow up setiap hari
-
Contact Centre Assistant Manager
3 months ago
Jakarta, Indonesia PT Prodia Widyahusada Tbk. (Prodia) Full timeLaboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang...
-
Sales Agent
3 months ago
Jakarta, Indonesia Bali Staff Solutions Full timeA Beauty Device Distributor in **Jakarta** is for a talented and enthusiastic **Sales Agent** **(Full-time)** **Responsibilities**: - Sell European body sculpting devices to Indonesian aesthetic clinics and fitness centers - Conduct research to identify new markets and customer needs - Assist meetings with prospective clients when needed - Promote the...
-
Sales Agent
3 months ago
Jakarta, Indonesia Bali Staff Solutions Full timeA Beauty Device Distributor in **Jakarta** is for a talented and enthusiastic **Sales Agent** **(Full-time)** **Responsibilities**: - Sell European body sculpting devices to Indonesian aesthetic clinics and fitness centers - Conduct research to identify new markets and customer needs - Assist meetings with prospective clients when needed - Promote the...