Operations, Fin Ops Merchant
5 months ago
DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Work on weekly internal and external reconciliations and settlements with merchants
- Serve as a key contact person responsible for financial related matters raised from the business and related teams
- Perform fund movement reconciliation of credit business on daily, weekly and monthly basis
- Actively follow-up with cross-functional teams regarding the queries and cases
- Summarize debt collection report
- Ad-hoc data preparation or reconciliation
- Improve existing processes where possible to drive efficiency in terms of reconciliation and reporting process
**Requirements**:
- Minimum Bachelor’s Degree from all major
- Minimum 3 years or more of working experience in settlement or reconciliation
- Advanced in Excel
- Experience on leading the team will be a plus point
- Good analytical, interpersonal, and numerical skills.
- Experienced in working with data reconciliation and deal with massive data
-
Avp - Vp Operation Excellence
5 months ago
Jakarta, Indonesia Qoala Full timeThe AVP/VP of Operations Excellence will lead six divisions (Ins Ops, Fin Ops, Process Excellence, Claims, EB, and Customer Service), ensuring top-notch service delivery. The role involves setting a clear vision for process improvement through manual and digital means, ensuring scalability as the company grows. **Responsibilities** **1. Insurance...
-
Merchant Acquisition Officer
5 months ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
-
Merchant Engagement
5 months ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Have experience working in an operations team - Have experience working with a team - Have experience operating MS Office - Responsible in work & can work outside the room - Can communicate well **Job Desc**: - Maintaining, serving, and running a device and deployment - Perform OEM device deployment tasks for Merchant - Doing merchant...
-
Operations Cost
5 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Operations Cost
2 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Operations Planning and Growth
5 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Merchant Operations Kyc
4 weeks ago
Jakarta, Indonesia Shopee Full timeDepartment Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Merchant Engagement
2 months ago
Jakarta, Indonesia Magada & Co Full time**Job Desc**: - Engage with existing merchants - Educate merchant about feature and promo - Handling merchant's community - Help merchants solving issues related to operations **Requirements**: - Min D3/S1 in relevant field with min 1 year experience - Have experience as salesman or FMCG are most preferred - Familiar with Ms Office /Google tools - Willing...
-
Merchant Acquisition and Engagement
5 months ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - S1 graduated - At the minimum can operate android, basic Ms. Office and basic Google Suites (G-Docs & G-sheets) - Own motorcycle and having no restriction to travel within Jabodetabek Area - Willing to be located in Jabodetabek - Preferably domiciled in Tangerang, Bogor, Bekasi, Depok **Job Desc**: - Acquire merchant to use and...
-
Sr Merchant Acquisition
5 months ago
Jakarta, Indonesia PT Elabram Systems Full timeDefine list of new merchants that are potential to grow. - Discover new potential areas to be acquired based on the consumers density. - Create a journey plan for new merchants acquired to be active merchants with incubation plan. - Communicate findings from data and analyses to stakeholders, influencing them to make the best decisions possible. - Develop...
-
Ops & Planning Manager (Growth)
5 months ago
Jakarta, Indonesia Moladin Full timeMoladin is seeking an Ops & Planning Manager to join their team. As the Ops & Planning Manager, you will oversee the day-to-day operations of the company and play a critical role in planning and executing Moladin's strategic initiatives. **Responsibilities** - Strategize with executives on company's objectives and map out plans to maximize growth...
-
IT Project Ops
5 months ago
Jakarta, Indonesia PT Stampindo Lancar Jaya Full timePersyaratan **Requirements**: Bachelor degree in IT. 1-3 years’ experience at IT Project Ops. Familiar with IT product. Between 21 - 26 years. Mature personality with good interpersonal skill. Can work under pressure. Tanggung Jawab **Company Overview**: Stamps is the biggest cloud-based CRM/loyalty platform in Indonesia, serving numerous leading...
-
Full Stack Developer
5 months ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
-
Account Support
5 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full timeJob Description: 1. Encourage merchant to join our campaign promo 2. Develop merchant in term of merchant investment and basket size 3. Support and fulfill operational excellent for merchant Criteria: 1. Good communication and influence people 2. Have sales experience min,1 years 3. Handling complaint 4. Proactive and initiatives 5. Education: Min,...
-
Driver Ops
4 months ago
Jakarta, Indonesia Shopee Full timeDepartment Operations- LevelEntry Level- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Cloud Ops Engineer
5 months ago
Jakarta, Indonesia Abhidi Solution Full timeL1 / L2 Ops Engineer We are looking to recruit L1 Engineers with excellent troubleshooting skills along with experience in Infrastructure as a code. Professional having Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications. Be a team player that...
-
IT Support Internship
5 months ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
-
Business Development Merchant
4 weeks ago
Jakarta, Indonesia PT SPC Full timeJob Descriptions: - Membangun hubungan dengan merchant dan mendengarkan kebutuhan, masukan, dan komunikasi yang erat - Menghubungi merchant melalui telepon untuk memperkenalkan dan membiasakan mereka dengan produk dan fitur kami - Mendapatkan merchant untuk bergabung dengan kampanye, iklan, dan paket pertumbuhan lainnya - Mendorong pertumbuhan dan ROI yang...
-
IT Infra Operational Team Leader
5 months ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
-
Merchant Acquisition Specialist
1 month ago
Jakarta, Indonesia PT Sejahtera Makmur Perkasatma Full timeKey Responsibilities: - Identify and target new merchants in key industries and verticals that align with the company’s strategy. - Develop and manage the sales pipeline from lead generation to closing, ensuring timely follow-up and reporting on progress. - Present and demo payment gateway solutions to potential clients, effectively communicating the...