Helpdesk Engineer

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

Supervise and receive complaints related to IT and follow up until the problem is solved Supervise the setting process on the user's computer Make weekly, monthly and annual work reports to Department Head Minimum Bachelor's degree Majoring Informatics Engineering / Computer Science / Informatics System 5 years experience in IT Helpdesk Have a good skill...

Jakarta Engineering and Technology Entry Level As an IT Helpdesk, you will be part of a team to ensure the seamless operation of IT services at Garena by providing comprehensive IT support to end-users, maintaining IT assets, ensuring the security and efficiency of our IT systems, and supporting IT needs during events. **Job Description**: - Provide...

**JLL supports the Whole You, personally and professionally.** **Helpdesk Lead (Bank)** **Work Dynamics - Integrated Facilities Management** - Ensure to instil a culture of engagement in the team that match our ‘I am JLL’ behaviours of being an Expert, Proactive, Innovative, Versatile, team Player and valuing the Customer - demonstrating actions on a...

**Job Descriptions**: - With minimum guidance from senior colleague and manager, responsible to develop and improve knowledge and technical skill in hardware and software used by company in order to provide solution to customer. Develop integrated collaboration within team to solve problems faced by internal users in order to achieve company's commitment to...

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly. Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by...

**Qualification**: - Min. education SMK TKJ or a Bachelor degree in Computer Engineering, Information Technology or other related fields - Understanding of basic troubleshooting in computer and network system (switch, router, etc) - Skilled in determining IT necessities and training end-user - In touch with innovation and new trends in IT support - Strong...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Mengidentifikasi, analisis, selidiki masalah teknis, dan beri saran kepada pengguna tentang tindakan yang tepat. - Bekerja dengan pengguna untuk mengidentifikasi masalah teknis komputer atau TI dan...

**Qualification**: - Education background majoring Computer, Telecommunication (Min : SMK, D3/S1 welome to apply) - Have mínimal 2 years experiences as the same field - Network Monitoring 7X24 (Shifting) - Checking alarms if there is trouble in the Internal Backbone Network - As a Helpdesk that receives complaints, analyzes problems, solves problems by...

Department Engineering and Technology- LevelInternship- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve...

Set Up and installation software Update patches, using software distribution tools Provide helpdesk support and resolve problems to the end user’s satisfaction Utilize and maintain the helpdesk tracking software Assist with on boarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional...

**OVERT SOFTWARE SOLUTIONS LTD** **Moodle Technical Support Engineer** PURPOSE OF ROLE: As a Moodle Technical Support Engineer, your primary responsibility is to provide comprehensive first and second-line support for our diverse range of customer Moodle Virtual Learning Environments (VLEs). Operating within a Linux environment, you will play a crucial...

Job description - Minimum S1 degree, preferred major in Engineering/Computer/Telecommunication with IPK min. 2,75Age max. 35 years old - Minimum 1 year engineer experience (hands-on), in implementation medium-to-large networking system, network monitoring system, security system, helpdesk software, virtualization system - Be diligent, dynamic,...

Job description - Minimum S1 degree, preferred major in Engineering/Computer/Telecommunication with IPK min. 2,75Age max. 35 years old - Minimum 1 year engineer experience (hands-on), in implementation medium-to-large networking system, network monitoring system, security system, helpdesk software, virtualization system - Be diligent, dynamic,...

Minimum S1 degree, preferred major in Engineering/Computer/Telecommunication with IPK min. 2,75Age max. 35 years old - Minimum 1 year engineer experience (hands-on), in implementation medium-to-large networking system, network monitoring system, security system, helpdesk software, virtualization system - Be diligent, dynamic, self-motivated, able to work...

**Responsibilities**: - Research and identify solutions to software issues - Diagnose and troubleshoot system issues, including account setup and configuration - Ask customers targeted questions to quickly understand the root of the problem - Track system issues through to resolution, within agreed time limits - Properly escalate unresolved issues to...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer, TI, Systems Engineer, TI, Administrator **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Resolving problems with networks - Analyze and diagnose technical issues and give fast problem resolution **Persyaratan** **Tingkat Pendidikan** S1,...

**Qualification**: - Min. education SMK TKJ or a Bachelor degree in Computer Engineering, Information Technology or other related fields - Understanding of basic troubleshooting in computer and network system (switch, router, etc) - Skilled in determining IT necessities and training end-user - In touch with innovation and new trends in IT support - Strong...