Cluster Sales Manager Wedding
3 months ago
One of our clients, a luxury 5* villa resort in Canggu is currently seeking a highly talented and motivated individual for a Cluster Sales Manager Wedding and Events to join the team immediately.
**Requirements**:
- Highly skilled in negotiation and creating effective sales plans.
- Minimum 3 years of experience in a sales role.
- Good knowledge of event and wedding organisation.
- Strong interpersonal and communication skills.
- Familiarity with VHP Systems is preferred.
- Ability to work independently and as part of a team.
- Strong organisational and multitasking abilities.
- Excellent problem-solving skills and attention to detail.
- Ability to build and maintain professional relationships with clients and vendors.
- Driven by achieving sales targets and delivering exceptional customer service.
**Responsibilities**:
- Direct the distribution of goods and services by assigning sales territories.
- Develop and implement effective sales strategies to achieve sales goals.
- Set sales goals for the team and ensure they are met or exceeded.
- Monitor sales performance and provide guidance and support to the team to achieve targets.
- Maximise revenue by up-selling products and services throughout the event planning and execution process.
- Identify opportunities to offer additional services and enhancements to clients.
- Manage customer feedback by promptly responding to guest problems and complaints related to weddings and events.
- Ensure customer satisfaction by addressing issues and providing appropriate solutions.
- Build and maintain strong relationships with clients to understand their needs and preferences.
- Ensure exceptional customer service is provided throughout the planning and execution of events.
- Coordinate with various departments to ensure seamless execution of events.
- Oversee the planning and execution of weddings and events to ensure they meet client expectations and company standards.
- Analyse market trends and competitor activities to identify new business opportunities.
- Develop strategies to stay competitive in the market and attract new clients.
- Prepare regular reports on sales performance, client feedback, and event outcomes.
- Maintain accurate records of client interactions and sales activities.
- Lead and inspire the sales team to achieve their goals.
- Provide training and development opportunities to enhance the skills of the team.
**Benefits**:
Competitive base salary according to experience
Health insurance BPJS Kesehatan & BPJS TK
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