Sales Support Officer

3 days ago

Balikpapan, Indonesia Epiroc AB Full time

The Sales Support Officer provides administrative and operational support to the sales team, helping to streamline processes, improve client engagement, and ensure accurate record-keeping to support the team's overall performance.

**1) Sales Administration and Documentation**
- Prepare sales proposals, contracts, and presentations as required.
- Manage and maintain accurate sales records, including CRM database updates.
- Track the status of sales orders and ensure timely delivery by coordinating with logistics and supply chain teams.
- Process and track sales invoices, payments, and follow-up on outstanding balances.

**2) Customer Service and Support**
- Act as the first point of contact for customers with queries about products, services, or orders.
- Assist with customer onboarding, providing initial product information, and setting up accounts as needed.
- Coordinate with internal departments to resolve client issues and ensure timely support and product delivery.
- Support clients with post-sales service requests, including warranty claims, repairs, or replacements.

**3) Sales Team Coordination**
- Schedule and arrange appointments, meetings, and travel for the sales team.
- Assist in preparing and distributing meeting agendas, reports, and follow-up documentation.
- Manage and distribute incoming leads to the appropriate sales representatives.
- Provide data and reporting support, including weekly sales reports, forecast updates, and performance tracking.

**4) Data Analysis and Reporting**
- Track sales metrics and prepare regular reports for sales managers, including performance metrics, sales activities, and sales pipeline status.
- Conduct basic data analysis to identify trends, customer needs, and opportunities for growth.
- Assist with the preparation of monthly or quarterly sales forecasts.

**5) Process Improvement and Best Practices**
- Identify and suggest improvements to existing processes for better efficiency and client service.
- Develop and maintain standard operating procedures (SOPs) for sales-related tasks.
- Stay informed on product updates, market trends, and best practices to better assist the sales team.

**6) Inventory and Order Management**
- Monitor product inventory levels and coordinate with the supply chain to ensure adequate stock.
- Handle product returns, exchanges, and refunds, ensuring compliance with company policies.
- Prepare and review sales agreements to ensure accuracy in terms and conditions.

**Requirements**:
**Educational background**:

- Bachelor's degree in business administration, Marketing, or a related field.

**Experience**:

- 1-3 years of experience in sales support, customer service, or sales administration.

**Technical Knowledge & Skill**:

- Excellent communication and interpersonal skills.
- Proficiency in CRM systems and Microsoft Office (Word, Excel, PowerPoint).
- Strong organizational and time-management abilities.
- Attention to detail with a high level of accuracy in documentation.
- Ability to work collaboratively with cross-functional teams.
- Ability to work collaboratively with cross-functional teams.
- Must be able to communicate effectively in both Indonesian and English, both verbal and written communication.

**Placement : Balikpapan, Kalimantan Timur

  • Engagement Support

    3 weeks ago

    Balikpapan, Indonesia Sinergi Performa Cipta Full time

    Job Description: - Engagement to drivers - Drivers recruitment - Able to manage projects well Requirement: - Bachelor degree (S1) - Min 1 year’ experience in Sales and Marketing with exposure in demand creation. - Accustomed to working with targets - Own vehicle and able to drive it when necessary to support mobility - Good skills in Communication,...

  • Fresh Graduate Program 2025

    2 weeks ago

    Balikpapan, Indonesia Mubadala Energy Full time

    **Mubadala Energy Fresh Graduate Program is an internship program with excellent ways to gain exposure and working experience in an international Oil and Gas Company, as well as an opportunity to develop knowledge, skills and competencies. **The program will start in the beginning of 2025 up to 31 December 2025.** **Responsibilities include but not...

  • Acquisition Support

    3 weeks ago

    Balikpapan, Indonesia Sinergi Performa Cipta Full time

    The Core Objectives: About the Assignment: penetrated areas The Core Objectives: 1. Pitching, acquiring, and onboarding merchants 2. Training merchant to using apps Essential Experience / Criteria: 1. Min. Education D3 Anymajor 2. Min 1 years Field sales experience 3. Having experience as relationship 4. Able to work under pressure 5. Have own...

  • Specialist Technical Content Support

    3 days ago

    Balikpapan, Indonesia Thiess Full time

    **Specialist Technical Content Support**: - Job ID - 930947 - Job Type - Permanent Full Time - Location - Indonesia - Balikpapan Support Office - Categories - HR / Training - Applications close - 23 Feb 2025 SE Asia Standard Time **About us**: With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a...

  • General Admin Support

    3 weeks ago

    Balikpapan, Indonesia PT.HIMAWAN PUTRA Full time

    **Tanggung Jawab**: - Menerima keluhan dan konsultasi konsumen - Melakukan service follow up call or vid call - Melakukan follow up penawaran dan jadwal konsumen. - Melakukan penginputan data terkait keluhan pelanggan ke dalam sistem. - Melakukan progress penanganan keluhan dan konsultasi konsumen. - Menangani komunikasi dengan supplier mengenai warranty...

  • Sales Executive

    3 weeks ago

    Balikpapan, Indonesia Yanolja Cloud Solution Pvt. Ltd. Full time

    **Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 410+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...

  • Marketing Support

    5 days ago

    Balikpapan, Indonesia CV. Mentari Megah Perkasa Full time

    Membuat sales quotation / penawaran penjualan - Membuat purchase order (PO) - Memonitor surat jalan dari principal dan expedisi untuk diteruskan ke warehouse - Membuat laporan penjualan barang per brand - Membuat sales order (SO) berdasarkan sales quotation / penawaran penjualan Jenis Pekerjaan: Penuh Waktu Pengalaman: - Marketing Admin: 1 tahun...

  • Sales Executive

    3 weeks ago

    Balikpapan, Indonesia eZee Technosys Pvt. Ltd. Full time

    **Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 390+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

  • Sales Associate

    2 weeks ago

    Balikpapan, Indonesia eZee Technosys Pvt. Ltd. Full time

    Business Development Executive (Balikpapan) **Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 410+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in...

  • Sales Trainer Officer

    3 weeks ago

    Balikpapan, Indonesia Indodana Full time

    **Company Description** Indodana (PT Artha Dana Teknologi) is a OJK-licensed financial technology company that operates a credit marketplace for peer-to-peer loans. Our mission is to achieve financial inclusion by enabling lenders to provide loans to the 100 million underbanked Indonesians. Leveraging sophisticated big data and artificial intelligence...

  • Sales Part Alat Berat

    3 days ago

    Balikpapan, Indonesia PT. Indonesia Prima Equipment Full time

    Sales Part Alat Berat (Parts Service Sales Representative) - Balikpapan - Usia Maks. 35 Tahun - Pendidikan Minimal D3/S1 (Semua Jurusan) - Berpengalaman Min. 1-2 tahun di bidang Pemasaran (Sales) Otomotif/ Alat Berat lebih diutamakan - Menguasai MS Office (Word, Excel, Power Point) - Memiliki keterampilan Interpersonal dan Komunikasi yang baik - Jujur,...

  • Sales Consultant

    3 days ago

    Balikpapan, Indonesia Serasi Autoraya Full time

    Coordinate the sales offer process with prospective customers - Increase market share and maintain relationship with customers - Analyze and calculate the selling price, contract negotiation, Service Level Agreement (SLA) Draft - Prepare administrative requirements for dealing transactions - Coordinate with operations related to customer's goods delivery...

  • Front Office Manager

    4 days ago

    Balikpapan, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24196387 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Balikpapan, Jalan Pelita No 19, Balikpapan, East Kalimantan, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **ORGANIZATION DESCRIPTION** Where timeless classics are woven with modern...

  • Sales Acquisition

    4 weeks ago

    Balikpapan, Indonesia PT. Sinar Jernih Suksesindo Full time

    Qualification: 1. Minimum Diploma 3 (D3) in any field. 2. At least 1 year of experience in sales, business development, or merchant acquisition. 3. Previous experience in the e-commerce, FMCG, F&B, or retail industry is a plus. 4. Proven track record in achieving sales targets and acquiring new clients 5. Willing to work in Field Job Desription: 1. Engage...

  • HRd Officer

    2 weeks ago

    Balikpapan, Indonesia Yayasan Jejak Pulang Full time

    We are looking for a Human resources OFFICER (M/F/D) Full-time | 40 hours per week | Indonesia, East Kalimantan Yayasan Jejak Pulang in East Kalimantan, Indonesia is an animal welfare association that takes care of orphaned orangutans, with the goal to rehabilitate and release them back to the wild. Would you like to contribute to something meaningful and...

  • Account Officer

    3 weeks ago

    Balikpapan, Indonesia Asuransi Bintang Full time

    JOB DETAIL **JV2406001 - Account Officer - Balikpapan** Job Qualification / Job Specification / PERSYARATAN: - Memiliki gelar sarjana dengan mínimal IPK 3,00 - Freshgraduates dipersilakan melamar, namun berpengalaman sebagai tenaga pemasar asuransi umum akan diutamakan - Usia Max 35 Tahun - Memiliki kemampuan komputerisasi (Ms Word, Ms Excel, dan power...

  • Sales Unit Alat Berat

    3 days ago

    Balikpapan, Indonesia PT. Indonesia Prima Equipment Full time

    Sales Unit Alat Berat (Business Consultant) - Balikpapan - Usia Maks. 35 Tahun - Pendidikan Minimal D3/S1 (Semua Jurusan) - Berpengalaman Min. 1-2 tahun di bidang pemasaran (Sales) Otomotif/Alat Berat lebih diutamakan - Menguasai MS Office (Word, Excel, Power Point) - Memiliki keterampilan Interpersonal dan Komunikasi yang baik - Jujur, disiplin, pekerja...

  • IT Officer

    5 days ago

    Balikpapan, Indonesia PT PRIMAHOTEL MANAJEMEN INDONESIA Full time

    Bachelor’s degree in Teknik Informatika - Fresh graduate are welcome to apply - Strong communication, teamwork, and problem-solving skills - A solid understanding of network infrastructure and hardware - Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting - Knowledge of Networking...

  • IT Operation Administrastor Officer

    3 weeks ago

    Balikpapan, Indonesia PT. Liebherr Indonesia Perkasa Full time

    Responsible for troubleshooting technical issues, ensuring system availability, infrastructure project, supporting mining sites locations and providing timely support to users and other IT team members. **Your responsibilities**: - Provide technical support to end-users, including troubleshooting hardware, software, and network issues. - Assist with the...

  • Head of Area

    3 weeks ago

    Balikpapan, Indonesia Nestle Operational Services Worldwide SA Full time

    **Location**: - All accross Indonesia **Permanent Employment** **Position Summary** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today and for...