Specialist Technical Content Support

1 week ago


Balikpapan, Indonesia Thiess Full time

**Specialist Technical Content Support**:

- Job ID
- 930947
- Job Type
- Permanent Full Time
- Location
- Indonesia - Balikpapan Support Office
- Categories
- HR / Training
- Applications close
- 23 Feb 2025 SE Asia Standard Time

**About us**:
With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.

**About the role**:
This role is responsible for developing and maintaining efficient and accurate technical training and assessment materials that align with
business requirements, incorporating best practices and training standards across Thiess' operational jurisdictions.

In this role, you will:

- Ensure all training materials, reports, templates, and documents are organised and up to date
- Manage document version control and standardisation
- Maintain and update Thiess Institute templates and training content database
- Publish and organise training materials in LAAMP and Learning Portal
- Assist in tracking training content development, project timelines, and reporting
- Support in QA/QC checks for document accuracy and formatting
- Ensure training materials align with Thiess Institute standards before publishing
- Manage and upload training documents, reports, and manuals to the Learning Portal and LAAMP
- Organise training records, assessments, and templates for easy access
- Work closely with Content owner and SMEs to maintain training documentation
- Collaborate with training developers, and instructional designers
- Provide administrative support to ensure content is aligned with training goals
- Communicate with regional training leads to maintain standardisation across all sites

**About you**:

- Bachelor's degree in business administration, Document Management, Training Administration, or a related field.
- 2+ years of experience in content/document management, training administration, or training content publishing.
- Proven experience in developing, managing, and delivering graphic design
- Experience in corporate training environments or document control
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and file management systems
- Fluent in English both oral and written

**About us**

We partner with our clients to deliver excellence in open cut and underground mining in Australia, Asia, Africa and the Americas. For more than 80 years, we’ve operated in diverse commodities, geologies, environments and cultures. Our team uses that insight to optimise solutions for each project and create lasting value for our clients and the communities we live and work in.

**Driving a diverse, inclusive and respectful culture**

We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always.

We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, appearance, parental status and education.

We believe diverse experiences and perspectives not only make us more innovative, productive and engaged, but are crucial to our success.

**How to apply**:
This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.



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