IT Operation Administrastor Officer

2 weeks ago


Balikpapan, Indonesia PT. Liebherr Indonesia Perkasa Full time

Responsible for troubleshooting technical issues, ensuring system availability, infrastructure project, supporting mining sites locations and providing timely support to users and other IT team members.

**Your responsibilities**:

- Provide technical support to end-users, including troubleshooting hardware, software, and network issues.
- Assist with the installation, configuration, and maintenance of IT equipment and software.
- Document and track support requests using a ticketing system.
- Identify, diagnose, and resolve technical problems in a timely manner.
- Escalate complex issues to senior IT staff or vendors as needed.
- Conduct root cause analysis and implement preventive measures to avoid recurrence.
- Work closely with other IT team members and departments to coordinate and resolve issues.
- Communicate effectively with end-users to provide clear instructions and updates

**Your qualifications**:

- Able and hard skill of Microsoft operating system
- Ability to maintain, manage, and repair software and hardware.
- Have basic technical skill and knowledge in IT Infrastructure
- Have a good understanding of Networking
- Good in English both Verbal and Written.
- Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and feedback to improve performance.
- Integrity - requires being honest and ethical.

**Our offer**:
At Liebherr, you can expect a challenging, interesting area of work in an internationally successfull group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance

**One Passion. Many Opportunities.**

**The company**:
**Location**:
PT. Liebherr Indonesia Perkasa

Jl. Mulawarman No. 17 Rt. 19, Kelurahan Manggar

76116 Balikpapan

Indonesia (ID)

**Contact**:
Sindy Nabila Putri


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