IT Operation Administrastor Officer
2 weeks ago
Responsible for troubleshooting technical issues, ensuring system availability, infrastructure project, supporting mining sites locations and providing timely support to users and other IT team members.
**Your responsibilities**:
- Provide technical support to end-users, including troubleshooting hardware, software, and network issues.
- Assist with the installation, configuration, and maintenance of IT equipment and software.
- Document and track support requests using a ticketing system.
- Identify, diagnose, and resolve technical problems in a timely manner.
- Escalate complex issues to senior IT staff or vendors as needed.
- Conduct root cause analysis and implement preventive measures to avoid recurrence.
- Work closely with other IT team members and departments to coordinate and resolve issues.
- Communicate effectively with end-users to provide clear instructions and updates
**Your qualifications**:
- Able and hard skill of Microsoft operating system
- Ability to maintain, manage, and repair software and hardware.
- Have basic technical skill and knowledge in IT Infrastructure
- Have a good understanding of Networking
- Good in English both Verbal and Written.
- Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and feedback to improve performance.
- Integrity - requires being honest and ethical.
**Our offer**:
At Liebherr, you can expect a challenging, interesting area of work in an internationally successfull group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance
**One Passion. Many Opportunities.**
**The company**:
**Location**:
PT. Liebherr Indonesia Perkasa
Jl. Mulawarman No. 17 Rt. 19, Kelurahan Manggar
76116 Balikpapan
Indonesia (ID)
**Contact**:
Sindy Nabila Putri
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