Transportation CRM Specialist

2 days ago


Jakarta, Jakarta, Indonesia Gojek Group Full time

Join us as a Transportation CRM Specialist at the Gojek Group and contribute to shaping the future of transportation and logistics in Southeast Asia. In this role, you will be responsible for developing and implementing CRM strategies that enhance user experience and drive business growth.

About the Role

  • Design and execute CRM campaigns and lifecycle automation programs to boost user interaction and retention.
  • Collaborate with cross-functional teams to integrate CRM strategies with product and marketing initiatives.
  • Develop and maintain high-quality communication templates, emails, push notifications, and landing pages, aligned with brand guidelines and best practices.
  • Analyze campaign performance and make data-driven decisions to optimize results.

About Us

The Gojek Group is the largest digital ecosystem in Indonesia, dedicated to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services.

About You

To succeed in this role, you will require:

A Bachelor's degree in Marketing, Business, or a related field.At least one year of CRM marketing experience, preferably in the online mobile app, e-commerce, or quick commerce sectors.Proficiency in launching CRM campaigns and customer journey implementation through advanced CRM tools.Strong analytical and quantitative skills, with the ability to use hard data and metrics to back up assumptions and recommendations.

  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    As our CRM Marketing lead, you'll take the wheel in managing the CRM transport team across countries (Indonesia and Singapore) for multiple business units. You will supervise the execution of campaigns/journey implementation and development for Gojek customer lifecycle programs and communications. Working closely with the Marketing Team, Product Team, and...


  • Jakarta, Jakarta, Indonesia Egis Full time

    RequirementsTo succeed in this role, you will need a minimum of a Bachelor's Degree in Civil Engineering/Highway Transportation or related fields. A Master's degree is preferred. You should also have 8-10 years of experience in roads & highway engineering, with demonstrated expertise in road design and project management.


  • Jakarta, Jakarta, Indonesia PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia) Full time

    As our CRM Lead Logistics Marketing, you'll take the wheel in managing the CRM logistics team. You will supervise the execution of campaigns/journey implementation and development for Gojek customer lifecycle programs and communications. Working closely with the Marketing Team, Product Team, and Strategy and Planning team, you will configure the technical...


  • Jakarta, Jakarta, Indonesia PT Phincon Full time

    About Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional results.Job OverviewAs a Microsoft Dynamics 365 Solutions Specialist, you will play a key role in designing and implementing CRM systems that meet the needs of our clients.Develop, configure, and extend CRM systems using coding and development tools.Integrate CRM systems...


  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    In this role, you will be responsible for driving the success of Gojek's customer engagement initiatives. You will work closely with cross-functional teams to design and execute customer-centric strategies that deliver business results. Key responsibilities include implementing marketing campaigns, launching new product features, and collaborating with...


  • Jakarta, Jakarta, Indonesia Plaza Indonesia Full time

    Retail Operations Expert: Customer Value Proposition Specialist.We seek an experienced professional to develop and execute customer-centric initiatives at Plaza Indonesia.Key Responsibilities:Design and implement a customer value proposition centered on CRM and loyalty programs.Analyze customer behavior and market trends to inform loyalty program...


  • Jakarta, Jakarta, Indonesia ORBIZ - PT. Borwita Indah Full time

    Job Overview:Candidates with a passion for building strong relationships will excel in this role as Global Account Development Specialist at ORBIZ - PT. Borwita Indah. This position requires effective communication, problem-solving, and negotiation skills to foster successful partnerships with e-commerce platforms and B2B customers.Main Responsibilities:-...


  • Jakarta, Jakarta, Indonesia Bluesign System Partnership Full time

    Job Overview:We are seeking a highly experienced and skilled professional to join our team as a Global Textile Industry Specialist. As part of our BlueSign System Partnership, you will be responsible for selling our services to textile manufacturing mills, brands, and chemical suppliers in Indonesia. Your primary goal will be to establish solid customer...


  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    We are seeking a highly skilled CRM Marketing Lead to join our team. As a key member of our Mobility Marketing team, you will be responsible for developing and executing customer-centric marketing strategies that drive business results. Key responsibilities include implementing marketing campaigns, managing customer data, and collaborating with internal...


  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    As a Customer Engagement Specialist, you will play a critical role in driving the success of Gojek's customer engagement initiatives. You will work closely with cross-functional teams to design and execute customer-centric strategies that deliver business results. Key responsibilities include implementing marketing campaigns, managing customer data, and...


  • Jakarta, Jakarta, Indonesia OMRON Full time

    We are seeking a highly skilled and motivated Robotics Technical Sales Specialist to join our team in a strategic technical sales role. This position will focus on driving growth, customer engagement, and the adoption of Omron's innovative robotics solutions. Operating as a consultative technical sales professional, you will collaborate with end users,...


  • Jakarta, Jakarta, Indonesia OMRON Group Full time

    We are seeking a highly skilled and motivated Robotics Technical Sales Specialist to join our team in a strategic technical sales role. This position will focus on driving growth, customer engagement, and the adoption of Omron's innovative robotics solutions. Operating as a consultative technical sales professional, you will collaborate with end users,...


  • Jakarta, Jakarta, Indonesia Gentari Full time

    About the Job:We are seeking a highly experienced Head of Mobility Operations to join our team at Gentari. The successful candidate will be responsible for leading our operations team in optimizing fleet performance and ensuring seamless customer experiences.Main Responsibilities:Lead the operations team in developing and implementing strategies that drive...


  • Jakarta, Jakarta, Indonesia Gentari Full time

    About the Opportunity:We are seeking a highly skilled Operations Director to join our team at Gentari. The successful candidate will be responsible for leading our operations team in optimizing fleet performance and ensuring seamless customer experiences.Main Responsibilities:Lead the operations team in developing and implementing strategies that drive...

  • Operations Director

    2 days ago


    Jakarta, Jakarta, Indonesia Gentari Full time

    Job Description:Gentari is seeking a highly experienced Fleet Management Strategist to lead our operations team in optimizing fleet performance and ensuring seamless customer experiences. The successful candidate will be responsible for developing and implementing strategies that drive business growth, improve operational efficiency, and enhance stakeholder...


  • Jakarta, Jakarta, Indonesia OMRON Group Full time

    Direct message the job poster from OMRON GroupTalent Acquisition, Digitalization & Process ImprovementWe are seeking a highly skilled and motivated Robotics Technical Sales Specialist to join our team in a strategic technical sales role. This position will focus on driving growth, customer engagement, and the adoption of Omron's innovative robotics...


  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    Gojek is Southeast Asia's leading on-demand platform and a pioneer of the multi-service ecosystem model.About the CompanyWe provide access to a wide range of services including transportation, food delivery, logistics, and more.Job DescriptionTake ownership of growth-related KPIs that lead to revenue and profitability for 2W in ID; define the strategy and...


  • Jakarta, Jakarta, Indonesia Gojek Group Full time

    If you're looking to be a part of a dynamic, highly-analytical team with countless opportunities to dive deep into projects impacting our core businesses, look no further As our Transport Strategy & Planning (Growth) specialist, you'll take the wheel to drive Gojek's Transport (2-wheeler) business across Indonesia. Along with framing business strategy, you...


  • Jakarta, Jakarta, Indonesia Dana Indonesia Full time

    Job OverviewDana Indonesia is seeking a skilled Digital Marketing Associate to join our team. The ideal candidate will have experience in developing and implementing effective digital marketing strategies, including SEO, SEM, CRM tools & content creation.About the RoleDevelop and implement comprehensive digital marketing campaigns across multiple platforms...


  • Jakarta, Jakarta, Indonesia PT Ganendra Paraka Satria Full time

    Join Our TeamGanendra Solutions is an outsourcing company that provides top-notch services to our clients. We are seeking a highly skilled Sales Corporate to join our team and help us achieve our goals.About the RoleThe successful candidate will be responsible for analyzing customer needs and developing strategic plans to meet those needs. You will also be...