Current jobs related to Customer Journey Optimization Analytics Manager - Jakarta, Jakarta - Home Credit Indonesia
-
Head of Analytics and Optimization
5 days ago
Jakarta, Jakarta, Indonesia Talent Insider Full timeAbout Talent InsiderTalent Insider is a dynamic HR consultancy service providing tailored solutions for leading brands in Indonesia.Job DescriptionWe are looking for an experienced digital marketing professional to lead our performance marketing efforts.Key ResponsibilitiesCollaboration with TeamsWork closely with the Marketing and Brand teams, aligning on...
-
Head CRM Analytics
7 days ago
Jakarta, Jakarta, Indonesia Home Credit Indonesia Full timeDirect message the job poster from Home Credit IndonesiaAre you passionate about driving business growth through data-driven insights? Do you thrive in using advanced analytics to optimize customer experiences and maximize business performance? Home Credit Indonesia is looking for a dynamic Head CRM Analytics to lead our CRM initiatives and transform how we...
-
Analytics Strategist
23 hours ago
Jakarta, Jakarta, Indonesia Hyppies Full timeAbout UsHyppies is a fintech company that provides innovative solutions to drive business growth. We are committed to delivering high-quality products and services to our customers, and we are seeking a talented Senior Data Scientist to join our team.In this role, you will have the opportunity to work on challenging projects, collaborate with experienced...
-
Senior Analytics Professional
23 hours ago
Jakarta, Jakarta, Indonesia Hyppies Full timeAbout the RoleWe are looking for a talented Senior Data Scientist to lead our analytics efforts at Hyppies. In this role, you will be responsible for driving data-driven decision making across the organization, using your expertise in analytics, machine learning, and data visualization.You should have a strong understanding of fintech and financial services,...
-
Head of Collection Analytics
9 hours ago
Jakarta, Jakarta, Indonesia Cermati Full timeJob Description• Analysing and reviewing the performance of all our collections and recoveries strategies• Working with Credit Risk and Operational stakeholders to set challenger strategies that improve performance and ensure alignment in forecasts of collections performance and the impact on loss rates• Reviewing customer feedback and outcomes from...
-
Analytical Expert
14 hours ago
Jakarta, Jakarta, Indonesia ZALORA Group Full timeZALORA Group is seeking an Analytical Expert to drive business growth through data-driven insights. The successful candidate will manage and optimize data pipelines, leveraging machine learning techniques to uncover key trends and patterns.About the RoleDevelop and implement data-driven strategies to drive business growth.Collaborate with cross-functional...
-
Performance Optimizer
2 days ago
Jakarta, Jakarta, Indonesia SEA Singapore Full timeAbout the TeamThe SRE team is responsible for ensuring the efficient and sustainable operation of Shopee 24x7, as well as building and maintaining large-scale, highly available, high-performance distributed systems based on system availability and performance. We need a Performance Optimizer to help us optimize the inefficient and complicated operation in...
-
Supply Chain Optimization Specialist
2 days ago
Jakarta, Jakarta, Indonesia Michael Page Full timeAbout Michael PageWe are a leading international recruitment agency dedicated to providing exceptional career opportunities for professionals.Job Overview:Main AccountabilitiesMarket Analysis: Conduct thorough research on market trends, product sales, and competitor activity to identify areas of improvement.Store Assessment: Regularly visit retail stores to...
-
Business Development and Analytics Lead
2 days ago
Jakarta, Jakarta, Indonesia PT Bank Sinarmas Tbk Full timeKey Responsibilities:Developing and implementing customer segmentation strategies that align with the company's products, services, and overall business objectives.Leveraging internal and external data, client insights, competitor analysis, and market trends to identify and validate business opportunities and business process improvement within each customer...
-
Chief Analytics Officer
23 hours ago
Jakarta, Jakarta, Indonesia Manulife Full timeAbout the RoleWe are seeking a Chief Analytics Officer to lead our data-driven initiatives and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing advanced analytics strategies that deliver actionable insights and inform business decisions.Key Responsibilities:Collaborate with...
-
Senior Product Manager
9 hours ago
Jakarta, Jakarta, Indonesia GoTo Group Full timeAbout The RoleGoTo is seeking a Senior Product Manager to drive the evolution of our customer-facing help experience across Gojek and GoPay. In this role, you will own the end-to-end journey for how millions of customers, drivers, and merchants find answers, resolve issues, and engage with GoTo's support ecosystem.This is a highly impactful role requiring a...
-
Portfolio Optimization Lead
5 days ago
Jakarta, Jakarta, Indonesia Talent Insider Full timePortfolio OptimizationTalent Insider is seeking an experienced portfolio optimization expert to join our team. The successful candidate will be responsible for analyzing and improving our investment portfolios to ensure optimal performance.Key ResponsibilitiesAnalyze market trends and provide insights to inform investment decisions.Develop and implement...
-
Senior Analytics Professional
3 days ago
Jakarta, Jakarta, Indonesia JULO Full timeEmpowering Business Growth through Data InsightsJULO is a leading fintech startup that leverages data to optimize its products and deliver value to customers. We are seeking a seasoned Principal Data Analyst to join our dynamic data team and contribute to our mission.The ideal candidate will bring a minimum of five years of experience in a principal or...
-
Customer Experience Strategist
3 days ago
Jakarta, Jakarta, Indonesia Plaza Indonesia Full timeTalent Acquisition and Organizational Development at Plaza Indonesia.Key Responsibilities:Elevate customer relationships through strategic planning and execution of enterprise-wide rewards programs.Leverage CRM expertise to design, develop, and implement a customer management strategy that drives loyalty.Analyze customer behavior and market trends to craft...
-
Analytics and Insights Director
2 days ago
Jakarta, Jakarta, Indonesia Collectius Full timeData-Driven Approach:This role requires a data-driven approach to drive business growth and improve operational efficiency. The ideal candidate will have a strong background in data analysis, business acumen, and leadership skills.About Collectius:Collectius is a pioneering fintech company in debt management services, serving millions of customers across...
-
Retail Operations Manager
3 days ago
Jakarta, Jakarta, Indonesia Plaza Indonesia Full timeRetail Operations Expert: Customer Value Proposition Specialist.We seek an experienced professional to develop and execute customer-centric initiatives at Plaza Indonesia.Key Responsibilities:Design and implement a customer value proposition centered on CRM and loyalty programs.Analyze customer behavior and market trends to inform loyalty program...
-
Head of Risk Management and Analytics
2 days ago
Jakarta, Jakarta, Indonesia Hyphen Partners Full timeSenior Risk ManagerRisk ManagementWe are looking for a seasoned Senior Risk Manager to join our team in Jakarta.In this role, you will be responsible for leading key initiatives in risk strategy and modelling, including data-driven risk analysis and the development of scoring models.You will need to possess a deep understanding of OJK regulations and be...
-
Procurement Cost Optimization Specialist
2 days ago
Jakarta, Jakarta, Indonesia Kopi Kenangan Full timeJob DescriptionKopi Kenangan, a leading player in the F&B industry, seeks a highly skilled Procurement Data Analyst Lead to drive efficiency and cost-effectiveness within our procurement operations.Key ResponsibilitiesCost Analysis and Savings: Perform thorough procurement cost analysis to identify opportunities for optimization, including tender processes...
-
Analytics Driven Executive
6 days ago
Jakarta, Jakarta, Indonesia GoTo Group Full timeAbout the JobWe are seeking an experienced Analytics Driven Executive to join our Transport Strategy & Planning team at Gojek. As a key member of the team, you will play a crucial role in driving growth and profitability for our 2-wheeler business across Indonesia.Key Responsibilities:Develop and execute strategies to drive revenue and profitability for 2W...
-
Product Lead, User Journey Enhancement
23 hours ago
Jakarta, Jakarta, Indonesia tiket Full timeWe're committed to creating a world where every traveler can enjoy a hassle-free journey. As a key member of our team, you'll play a crucial role in shaping the tiket experience.Key Responsibilities:Drive product development, prioritizing features that enhance user satisfaction and loyalty.Work closely with engineers, designers, and other stakeholders to...
Customer Journey Optimization Analytics Manager
7 days ago
The successful candidate will be responsible for:
- Developing and implementing advanced analytics and data science solutions to optimize customer journeys.
- Working closely with cross-functional teams to identify and prioritize actionable, high-impact insights.
- Maintaining a strong understanding of industry trends and emerging technologies to drive innovation.
A key aspect of this role is the ability to communicate complex ideas clearly and inspire others to embrace data-driven solutions.
A bachelor's degree in a quantitative field and 7+ years of experience in Data Analytics or Data Scientist in Banking/Financial sector are preferred qualifications for this position.
Fluent English is a must for collaboration with cross-functional teams.