Senior Account Manager

4 days ago


Jakarta, Jakarta, Indonesia Cartrack Full time

We are a world-leading smart mobility SaaS company, serving over 2 million subscribers across 23 countries. We're looking for an experienced Key Account Executive to drive customer satisfaction and growth.

Our extensive footprint in Africa, Europe & Asia positions us among the top 10 largest telematics companies globally. Our mission is to deliver exceptional service excellence and cutting-edge technology, always prioritizing our customers' needs.

You will play a crucial role in retaining Cartrack's customers by ensuring their satisfaction with our products and services. This includes promptly addressing their needs and concerns, upselling new fitments, and promoting the launch of new products to our existing customer base.

To succeed in this position, you'll need:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 2 years of experience in a similar role, with a proven track record of successfully managing key accounts and fostering long-term relationships with clients.
  • Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to clients.
  • Proficiency in problem-solving and conflict resolution, with the ability to address customer issues promptly and professionally.
  • Ability to work independently and as part of a team in a fast-paced environment.


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