Demand Planning Lead
5 days ago
About PT Bolttech Device Protection Indonesia
bolttech is an international insurtech that powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.
As a part of Pacific Century Group, bolttech serves customers in multiple markets across North America, Asia, and Europe.
This Role
We are seeking a highly skilled Demand Planning Manager to drive timely research of forecasts and actuals, enabling real-time purchase or disposal of assets in an efficient and cost-effective manner. You will support the demand planning managers with their daily activities.
Key Responsibilities
- Manage the demand planning process, including updating relevant data sources and coordinating with the global supply chain team.
- Review historical switch frequency and trends, researching demand drivers, customer propensity in terms of device mapping, preparing forecast data, developing statistical forecast models, and evaluating forecast results.
- Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
- Work collaboratively with Sales, Finance, and Customer Experience to obtain and ensure current and accurate information for demand forecasts.
- Manage local article masters and SKU creation as well as End of Life of our product range in alignment with external and internal stakeholders.
- Oversee the monthly liquidation process of stock excess.
- Compile and issue weekly and monthly KPI reports and ad-hoc requests for similar reports.
- Release stock-to-order on a regular basis and recommend purchase order placement.
- Assist and support in developing new ways of working as the business expands.
Requirements
We expect you to demonstrate the following key competencies:
Collaborative
- Develops collaborative and dynamic working relationships to achieve the best possible outcomes.
- Collaborates in a thoughtful manner, valuing others' unique contributions.
- Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to the team.
Customer Focus
- Uses feedback and data to provide examples to improve internal processes and services to consumers.
- Demonstrates a customer-centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
- Understands the role and importance of using customer data to make decisions.
Creative
- Brings a fresh and original perspective to creating new solutions.
- Pushes the boundaries, evolves ideas, and follows through on implementation.
- Imaginative and dynamic in creating imaginative and innovative solutions.
Communication
- Effective and articulate communicator actively and respectfully listens to and synthesizes others' perspectives.
- Concise in communicating and references relevant information tailored to the audience to support points.
- Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information.
Qualifications and Skills
- A background in the mobile device sector is desirable.
- Strong communication skills (including English) and ability to work independently are essential.
- A minimum of 3 years' experience in a demand planning/forecasting/supply chain role is essential.
- A Bachelor's degree in business, supply chain, or other relevant fields is desirable.
- Experience of working with different geographical markets is desirable.
Armed with coordination and cooperation spirit as a team member is essential.
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