Gojek - Strategy & Planning Manager - Demand

2 days ago

Jakarta, Jakarta, Indonesia Gojek Group Full time

If you're looking to be a part of a dynamic, highly-analytical team with countless opportunities to dive deep into projects impacting our core businesses, look no further As our Transport Strategy & Planning (Growth) specialist, you'll take the wheel to drive Gojek's Transport (2-wheeler) business across Indonesia. Along with framing business strategy, you will be in charge to build and lead metrics that help govern the efficiency and effectiveness of performance. Working closely with product managers, marketing, research, business intelligence and strategy, you will get to discover root causes and validate solutions through a robust methodology of analytics and experiments. The cherry on top: you'll get to be a part of a team that works to impact the business profitability and improvement in Gojek's customer experiences.

What You Will Do

  • Take ownership of growth related KPIs that lead to revenue and profitability for 2W in ID; define the strategy and roadmap to achieve it by combining multiple initiatives (e.g., content/communication, vouchers/promotion, product changes)
  • Discover growth opportunities in the business by exploring business data, transaction data, customer activity within apps and actual customer insights
  • Drive the prioritization, strategy, and focus on solutions to solve user problems
  • Validate business strategy and hypotheses through robust experimentation and statistical approach
  • Present findings to senior management to drive business and strategic decision-making on feature prioritization and impact analysis.

What You Will Need

  • BS/MS in Business, Engineering, Computer Science, Mathematics, Economics, Statistics, or equivalent experience
  • 3+ years of working experience with strong business acumen
  • Strong project management skills to manage complex projects, also can manage and prioritize multiple internal and external stakeholders
  • Proficiency in multiple analytic and database tools common within a marketing organization (e.g., Clevertap, Tableau, etc.) with good knowledge of SQL and experimentation process
  • Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of the team
  • Experience in a SaaS, marketplace, ride hailing, food delivery or other technology companies is preferred.

About the Team

Transport Strategy & Planning is a team of 20+ people based across our operating countries. We oversee all things transport (GoCar, GoRide) at Gojek and work to create delightful customer experience and growth for our company. While our team is based all over the region, we're a tight-knit group who are bonded by two things: passion to grow and travel ideas. For real - our weekly conversations range from strategizing user segments to quirky travel destinations. We'd be stoked to have you join the team

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek

Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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