IT Banking Strategic Lead
4 days ago
We are seeking an experienced IT Banking Strategic Lead to join our team. As a key member of our IT department, you will play a crucial role in driving business transformation and delivering innovative solutions to our customers.
About PT Bank SMBC Indonesia TbkPT Bank SMBC Indonesia Tbk is a leading financial institution in Indonesia, providing a wide range of banking services to individuals and businesses. Our mission is to deliver exceptional customer experiences and drive sustainable growth.
Job Description:The IT Banking Strategic Lead will be responsible for leading a team of Business Analysts, ensuring that customer needs are understood and met. The successful candidate will have a strong background in business analysis, with experience in developing business cases, identifying opportunities for innovation, and implementing strategic initiatives.
Key Responsibilities:- Liaise with business users to understand and analyze requirements, identify opportunities for innovation, and develop new ideas.
- Lead a high-performing team, creating a culture of excellence through process optimization, development, and upskilling.
- Engage with stakeholders at all levels, working collaboratively with executive and senior leadership teams to align with strategic objectives.
- Initiate and scope new projects, liaising with business to gather requirements and implement strategies.
- Set standards for eliciting requirements, defining quality targets, and managing stakeholder expectations.
- E nsure customer needs are understood and met by the team, applying strategic thinking to provide exceptional service.
- Provide business process design and documentation expertise, recommending improvements using formal and informal techniques.
- Bachelor's degree in any major, preferably relevant to technology.
- At least 10 years of experience in a related position, preferably in banking or financial services.
- Broad knowledge of banking products, operations, technology, trends, and regulatory requirements.
- Understand and communicate core concepts of IT lines of service (e.g., hardware, software, security, project management).
- Proven experience conducting business analysis, soliciting, understanding, and verifying business requirements.
- Proven experience developing a team of Business Analysts working across different areas such as resource management, succession planning, and personal development.
- Expert in business modelling and business process engineering.
- Extensive experience in planning and prioritisation of demand to support the organisation.
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