Customer Experience Marketing Manager

Ensure satisfaction and loyalty of customers - Plan with business executives and stakeholders - Design and improve customer experience - Liase with marketing, growth & operation team to build improvement programs - Evaluate & enhance customer touchpoints - Lead & develop UI/UX team to be an effective workforce **Requirements**: - Bachelor's degree in...

Customer Experience**Customer Experience Researcher**: - Jakarta,Jakarta - Full Time **Responsibilities**: - Develop and execute case studies and quantitative and qualitative market research studies - Handle primary and secondary market research and gather, analyze and disseminate information. - Evaluate program methodology and key data to ensure that...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

**What You'll Do**: As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

Key Responsibilities - Create and manage Google Ad campaigns (SEM). - Create and manage Facebook Ads and Instagram Ads (Social media advertising). - Regularly review and optimize all advertising campaigns for positive ROAS. - Manage paid listings on third party websites and media partners. - Manage Google Analytics to track and measure all marketing...

Key Responsibilities - Create and manage Google Ad campaigns (SEM). - Create and manage Facebook Ads and Instagram Ads (Social media advertising). - Regularly review and optimize all advertising campaigns for positive ROAS. - Manage paid listings on third party websites and media partners. - Manage Google Analytics to track and measure all marketing...

Requisition ID: 54044 Position Type: FT Permanent Workplace Arrangement: #LI-Hybrid About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world....

Requisition ID: 54044 Position Type: FT Permanent Workplace Arrangement:  #LI-Hybrid  About Kerry   Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across...

Key Responsibilities - Social Media and Ad Buys on Chinese Platforms. - To target the Mainland Chinese population. - Strong grasp of understanding and use with regard to social media management and social media advertising. - Use of Xiao Hong Shu, Weibo, WeChat, to reach our target clients. - (Not compulsory) Create and manage Google Ad campaigns (SEM). -...

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

Lead and supervise all teams dedicated to providing frontline customer support to customers - Maintain daily customer support operations, ensuring workflow efficiency and effectiveness, adherence to Amartha policies and regulatory guidelines, and high-quality customer experiences - Develop a strategic vision and plan for how we expand and deepen our service...

**About The Role**: We are looking for a Digital Marketing Specialist to join our paid media team. This role will assist with the optimization and management of our digital marketing campaigns across paid media channels to support our customer acquisition goals. As a part of a fun team that loves what they do, you will inspire customers to go on...

**Do you have the appetite to Grow Your Magic?** Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 10,000...

Do you have the appetite to Grow Your Magic?Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 10,000...

**Who are we?** Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock...

**Responsibilities**: - Gain a deep understanding of the challenges and opportunities facing our business through partnership, active listening, and thoughtful questions - Collaborate on structuring effective and efficient research plans that will meet the strategic needs of our partners - Responsible for delivering end state of standard and adhoc reports...

-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...