Customer Experience Supervisor

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**What You'll Do**: As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

Oversee and ensure the daily operations of the customer relations team run smoothly. - Handle customer complaints directly (face-to-face/walk-in) in a professional, prompt, and effective manner. - Identify customer issues and provide solutions to improve customer satisfaction. - Manage and monitor customer feedback, creating reports on recurring issues or...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

**About Intrepid** **Responsibilities**: - Equipped by dynamic Brand FAQs to provide response to customers - Using ASANA ticketing system (internal) for structured and speedy escalations - Provide straight to the point responses which aligned with the brand directions - Responsible in both Product reviews and store/seller ratings - Solve urgent issues such...

As a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...

**Who are we?** Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock...

Ensure satisfaction and loyalty of customers - Plan with business executives and stakeholders - Design and improve customer experience - Liase with marketing, growth & operation team to build improvement programs - Evaluate & enhance customer touchpoints - Lead & develop UI/UX team to be an effective workforce **Requirements**: - Bachelor's degree in...

**Requirements**: - At least 2 Year(s) of working experience as Finance & Accounting Supervisor - Required Skill(s) : Accounting, Finance, Journal, Ms. Office (Word, Excel, Powerpoint), Computer. - Familiar with bank reconciliation, and accounting system. - Applicant must willing to work in **Serpong**. **- Communicate and remind customers and suppliers...

PT Poci Kreasi Mandiri sedang membutuhkan Crew Outlet/Penjaga Stand Es Teh Poci dengan kualifikasi sebagai berikut: **Posisi: Customer Service Supervisor** Kualifikasi: - Perempuan - Maksimal umur 30 tahun - Minimal pend. D3 segala jurusan - Memiliki pengalaman sebagai Customer Service min. 2-3 tahun lebih disukai - Memiliki pengalaman handle team -...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**Requirements**: - Minimum Diploma, preferably Tourism & Hospitality, Food & Beverage Services Management graduates or equivalent. - Minimum 3 years experience as Supervisor or Shift Leader in restaurant or Hospitality Experiences - Must be a highly and committed individual - Communicative, responsible, discipline, good looking - Familiar with Ms. Office -...

Orange provides your personalized go-to pool of strategy planners, creatives, and technologists for your brand and campaign that aren't part of your daily routine. Strategic managers, content specialists, conceptual creatives, producers, SEO experts, product managers, and others are among the impact players who are held match-fit for your brand. - Prepare...

Persyaratan S1 Sistem Informatika, Teknik, Teknik Informatika (Fresh graduate dipersilahkan) Memiliki kemampuan Problem Solving dan Data Analysis yang baik Memiliki keterampilan dasar Ms Office (Excel, Word, PowerPoint, Visio) Diutamakan Wanita Penempatan di Head Office Adira Finance Tanggung Jawab Mengembangkan dan mengelola desain customer touch point di...

Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. Come join the global Ingredients leader where science and creativity meet to create essential solutions for a better...