Service Desk Support

**PT. Ganendra Paraka Satria (Ganendra Solutions)** adalah perusahaan Headhunter & penyedia tenaga kerja alih daya (outsourcing) yang dimana saat ini sedang membutuhkan **Service Desk / IT Support **dengan kualifikasi: **Kualifikasi**: - Pendidikan mínimal Diploma (D3) dalam ilmu komputer atau bidang terkait - Diperlukan mínimal 3 (tiga) tahun pengalaman...

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

**This is a senior role and reports to the Head of Services with a dotted line to the CEO.** **Key Responsibilities**: You will have a deep understanding of Jira Service Desk and its escalation capabilities. You will be used to managing priority tickets and service level agreements. You will perform the following functions: - **Service Desk...

Location: Jakarta, Indonesia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**Company Description** Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organizations with innovative...

Company Description Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organizations with innovative Enterprise...

Posisi onsite di lokasi kantor pusat Bank Sumsel Babel Jakabaring - Pendidikan mínimal Diploma 3 - Bertugas sebagai personil monitoring, service desk, first level support, dan teknisi - Berpengalaman di bidang jaringan minimum 1 tahun - Mempunyai pengetahuan dalam bidang jaringan dan kelistrikan - Lebih diutamakan memiliki sertifikasi di bidang jaringan dan...

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

**About us** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Acting as a Point of Contact (POC) for project related. Manage and responsible in delivering services as per the expected by customer. Being the escalation contact for critical issues. Plan, organize, and resource allocation. Monitoring daily ticketing problem progress. Routine Performance Review. Make a Periodic Performance Report to customer. Set...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Issue and manage problem-and-incident tickets - Serve as the first point of contact for customers seeking technical assistance related to Network / Infrastructure / Data Center / IT Service Management - Create daily, weekly, and monthly incident reports **Job Requirements** - Minimum Diploma Degree (D3), majoring in Information System or Information...

**Location: TB Simatupang, South Jakarta** - Issue and manage problem-and-incident tickets - Serve as the first point of contact for customers seeking technical assistance related to Network / Infrastructure / Data Center / IT Service Management - Create daily, weekly, and monthly incident reports **Job Requirements**: - Minimum Diploma Degree (D3),...

Single point of contact for IT related queries & IT related Support issues - Perform incident classification, prioritization, correlation with other reported incidents and matching against known errors - Record all required incident details on the incident management system - First level support to attempt to resolve the incident, use remote control if...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Job Number** 24051030 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

**PERSONNEL QUALIFICATION**: - Minimum associate degree 3 (three) years in technical (Information System or Technology preferable). - Three (3) years experiences as IT Support. - Familiar with Microsoft Windows Environment (Active Directory, Application Server, Windows client, and any other Microsoft products/services, etc.). - Good communication in English...

Summary Job Function Provide technical support for custom point-of-sale software, hardware and peripherical devices over the phone or through remote management, delivering high customer satisfaction through excellent customer service. We're looking for individuals with excellent communication, technical expertise in networking and problem-solving skills to...