Client Success Manager
4 days ago
Client Success Manager
Company Profile
XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo,Singapore, Seoul and other countries and regions, and its business covers the world.
XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.
**Responsibilities**:
- Support business development team with the listing process
- Responsible for submitting listing information to wallet department and the customer service department
- Monitor and optimize project listing process e.g. token testing, change of currency confirmation, verifying time taken to change
- Provide after listing services to clients
- Follow up with delisting processes
**Requirements**:
- Min 3 years of work experience in a client-facing environment in Fintech/Insurance sectors
- Bachelors Degree and above, majored in Communications/Finance/Business/Economics
- A fast learner of strong communication skills and relationship management skills
- Multi-linguistic, proficiency in English is must, preferably with one to two additional languages such as Hindi, Bahasa
- Experience in crypto currency trading is a plus
- Work well in a fast-paced environment.
- Outstanding time management, multi task and organizing skills.
- The flexibility and willingness to adapt quickly to situations and scenarios
**Job Types**: Full-time, Contract
**Salary**: Rp4,485,120 - Rp6,727,680 per month
**Language**:
- English (required)
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