Client Success Manager

4 days ago


Jakarta, Indonesia XT.COM Full time

Client Success Manager

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo,Singapore, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

**Responsibilities**:

- Support business development team with the listing process
- Responsible for submitting listing information to wallet department and the customer service department
- Monitor and optimize project listing process e.g. token testing, change of currency confirmation, verifying time taken to change
- Provide after listing services to clients
- Follow up with delisting processes

**Requirements**:

- Min 3 years of work experience in a client-facing environment in Fintech/Insurance sectors
- Bachelors Degree and above, majored in Communications/Finance/Business/Economics
- A fast learner of strong communication skills and relationship management skills
- Multi-linguistic, proficiency in English is must, preferably with one to two additional languages such as Hindi, Bahasa
- Experience in crypto currency trading is a plus
- Work well in a fast-paced environment.
- Outstanding time management, multi task and organizing skills.
- The flexibility and willingness to adapt quickly to situations and scenarios

**Job Types**: Full-time, Contract

**Salary**: Rp4,485,120 - Rp6,727,680 per month

**Language**:

- English (required)


  • Client Success Manager

    7 months ago


    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Success Manager

    2 months ago


    Jakarta, Indonesia Tech Guru LLC Full time

    Role Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...


  • Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full time

    The Client Success Specialist builds and maintains the client relationship to drive value for the client and increase lifetime value for NTT. As the primary post-sale point of contact for clients, they drive client-facing activity through NTT’s Client Success Management Charters of Adoption, Expansion, and Renewal. Acting as the clients’ trusted advisor...


  • Jakarta, Indonesia Kalibrr Full time

    Kalibrr is a recruitment platform that helps more than 1,000 employers connect, engage, and hire over 6M white-collar professionals from our community. We've helped startups to Fortune 500 companies, such as Apple, Coca-Cola, Google, and Unilever, collectively hire 500,000+ talents in SE Asia - leveraging our AI recommendations, online assessments, and...


  • Jakarta, Indonesia Lamudi.co.id Full time

    About the challenge Are you a born multitask-er? Are you organized, detailed, and service-oriented? Are you a digital savvy, meaning you are able to quickly master new technologies and in particular digital media? We are currently in the process of looking for a Client Success Specialist to join our growing team. You will be our front-line in supporting...


  • Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced** Senior Client Success Specialist **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make...


  • Jakarta, Indonesia Hello Sehat Full time

    Strategically plan and develop processes to facilitate and support the achievement of the annual business plan for Care through delivering excellent customer service to our customers. Be the key customer point of contact for queries relating to the platform, technology and customer experience. Developing and maintaining strong relationships with all...

  • Client Manager

    8 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced** Client Success Specialist** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make sure...


  • Jakarta, Indonesia PT Info Cahaya Hero Full time

    Provide consultation and solutions related to the obstacles faced by clients in their digital campaigns - Assist the integration process and go live from the client platform with the Netcore platform - Make a report perfomance digital campaign client and provide recommendations recommendations for improving the digital performance of his campaign - Age range...


  • Jakarta, Indonesia McEasy Full time

    **Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...


  • Jakarta, Indonesia PST.AG Full time

    **Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

  • Client Manager Fsi

    7 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia Lamudi Full time

    **About Lamudi** Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to...


  • Jakarta, Indonesia PT Elabram Systems Full time

    **Mencari seorang Client Services Manager yang ahli & berpengalaman Business to Business (B2B) lebih dari 5 tahun dalam menjalin hubungan baik dengan client, expert dalam membuat strategi, serta memimpin team untuk menjalankan operasional dengan excellent execution!** **Requirements**: - Minimum Pendidikan S1, dengan pengalaman sebagai minimum 5 tahun...


  • Jakarta, Indonesia Nimbly Full time

    We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...


  • Jakarta, Indonesia Sopro Full time

    **Job description** With offices in Brighton, Skopje and Miami, plus a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started eight years ago, and we continue to operate at the cutting edge. Our technology, data,...


  • Jakarta, Indonesia Crimson Education Full time

    **Our Mission** Creating the Education system for the 22nd Century. **Our Vision** Building the Leaders of Tomorrow. **What this role is responsible for**: The **Student Success Manager** is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the...


  • Jakarta, Indonesia NielsenIQ Full time

    **Job Description**: This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client...