Client Success Specialist
9 hours ago
About the challenge
Are you a born multitask-er? Are you organized, detailed, and service-oriented? Are you a digital savvy, meaning you are able to quickly master new technologies and in particular digital media?
We are currently in the process of looking for a Client Success Specialist to join our growing team. You will be our front-line in supporting our big B2B clients. You will play a critical role in ensuring client success by collaborating with cross-functional teams to develop and execute engaging multi-channel marketing campaigns. You will be a generalist, a project manager while also maintaining client relations.
About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach.
**What a day at work for you will look like**:
You will work closely with the Business Development team to successfully onboard new clients and help develop effective digital marketing campaigns
You will make a prioritize and manage multiple complex projects concurrently
You will understand client needs and requirements, making a plan to meet all the client requirements and making sure the internal teams execute your plan
You will carry out some 'hands-on' elements such as analyzing and drawing insight from creative teams, performance marketing, and content teams
You will analyze client campaign performance, preparing and giving presentations to the client to discuss results
You will analysis and optimize the campaign to generate growth, and ensure the highest level of client satisfaction
Our selection procedure in a nutshell
The position reports to Client Success Manager. During the interview process you will meet him/her, as well as a few business stakeholders and Management Team members.
Is this you?
**A client success mindset**: Demonstrates outstanding account management skills and understanding of the needs of the customer
**Ambitious and self-driven**: Leads by example, brings the fire to work every single day
**A commercial mind**: Loves providing customer service whilst always on the lookout for the opportunity to up-sell our product/service
A bachelor degree from reputable Indonesian university or foreign university
3-5 years of work experience in client success, account management, consulting, project management or equivalent role
Experienced in project management skills, great multitask-er who gets things done
Detail-oriented with the ability to develop activities based upon proactive analysis of client needs
Demonstrated ability to influence and direct client activities
Effective problem solving, collaboration, and influencing skills are crucial for the position
Social/digital media savvy
Well organized & structured working style
Eye for detail
-
Client Success Specialist
24 hours ago
Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full timeThe Client Success Specialist builds and maintains the client relationship to drive value for the client and increase lifetime value for NTT. As the primary post-sale point of contact for clients, they drive client-facing activity through NTT’s Client Success Management Charters of Adoption, Expansion, and Renewal. Acting as the clients’ trusted advisor...
-
Senior Client Success Specialist
7 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced** Senior Client Success Specialist **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make...
-
Client Success Specialist
7 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced** Client Success Specialist** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make sure...
-
Client Success Specialist
7 months ago
Jakarta, Indonesia PT Prakasa Makmur Kencana Full time**Key Responsibilities**: - Conducting onboarding meetings, product tours, company presentations, and product demos. - Understanding customer context and goals and providing product information to best serve those goals. - Educating customers and optimizing their product setup for the quickest path to success. - Eliminating roadblocks in the way of...
-
Client Success Manager
7 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Success Manager
2 months ago
Jakarta, Indonesia Tech Guru LLC Full timeRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
-
Client Success Associate
7 months ago
Jakarta, Indonesia Kalibrr Full timeKalibrr is a recruitment platform that helps more than 1,000 employers connect, engage, and hire over 6M white-collar professionals from our community. We've helped startups to Fortune 500 companies, such as Apple, Coca-Cola, Google, and Unilever, collectively hire 500,000+ talents in SE Asia - leveraging our AI recommendations, online assessments, and...
-
Senior Client Success Manager
7 months ago
Jakarta, Indonesia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Geologist, Customer Success Specialist
7 months ago
Jakarta, Indonesia Micromine Full time**Geologist, Customer Success Specialist** **About Us** Founded 37 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine...
-
Marketing Advisor
8 months ago
Jakarta, Indonesia Kloud Connect Full time**Marketing Specialist Advisor (Customer Success)** Are you passionate about driving marketing success for consumer brands? Do you have a knack for building strong client relationships and helping them achieve their marketing goals? If so, we have an exciting opportunity for you! **Company**: Marketing Solutions **Position**: Marketing Specialist Advisor...
-
Client Success Manager
4 days ago
Jakarta, Indonesia XT.COM Full timeClient Success Manager Company Profile XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo,Singapore, Seoul and other countries and regions, and its business covers the world. XT.COM is a comprehensive trading platform that supports 100+ high-quality...
-
Client Solution Specialist
9 hours ago
Jakarta, Indonesia Language Talent Solutions Full timeWILLING RELOCATE TO MALAYSIA POSITION: 1)CLIENT SOLUTION SPECIALIST (INDONESIAN NATIVE) SALARY PACKAGE: RM4,200-RM5,000 (CLIENT SOLUTION SPECIALIST) KEY QUALIFICATIONS/SKILLS Graduate with 2 years of working experience in Customer Services Come from Sale + Customer Service background B2 or C1 proficiency level of the target language as defined below,...
-
Customer/product Success Specialist
3 months ago
Jakarta, Indonesia Axpara Full time**Job description** Product and Client Support Specialist (Healthcare) The Specialist / Product and Client Support Specialist (Healthcare) is a key commercial role focused on delivering healthcare software solutions to customers and partners. This position collaborates with Sales and Product Management to meet customer needs. **Responsibilities** -...
-
Customer Success Specialist- English
24 hours ago
Jakarta, Indonesia Hostinger Full timeAre you at your strongest while troubleshooting broken websites, and eager to learn more about web hosting? Do you know the difference between index.php, error 403, and SSH (WP-CLI)? Do you know how to move a WordPress website, or better yet, have you done it at your previous job, during your studies, or simply out of curiosity? Do you believe that customers...
-
Commercial Technology Client Optimization
9 months ago
Jakarta, Indonesia WebBeds Full time**Shape the future of client connectivity - join us as a Commercial Technology Client Optimization Specialist**: **J**ob Title**:Commercial Technology Client Optimization Specialist **Department**:IT Operations **Location (primary)**:Jakarta, Indonesia **In this role you will** **Download Position Description**:Commercial Technology Client Optimization...
-
Client Success Manager
9 hours ago
Jakarta, Indonesia PT Info Cahaya Hero Full timeProvide consultation and solutions related to the obstacles faced by clients in their digital campaigns - Assist the integration process and go live from the client platform with the Netcore platform - Make a report perfomance digital campaign client and provide recommendations recommendations for improving the digital performance of his campaign - Age range...
-
Client Success Project Sales
7 months ago
Jakarta, Indonesia Lamudi Full time**About Lamudi** Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to...
-
Client Success Director
7 months ago
Jakarta, Indonesia M&C Saatchi Group Full time**What you'll do**: Reporting to the Global Head of Programmatic, you will be responsible for: - Delivering a world class service - working closely with account directors, planners and client, you will communicate effectively providing actionable campaign insights strategic direction and keeping stakeholders informed of all key trends and challenges within...
-
Client Manager
7 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Manager
2 weeks ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...