Customer Service Support Specialist
5 days ago
Persyaratan
D3 /S1
Good command of the English language
Advanced presentation, interpersonal, time management
Coordinates all assigned projects
Vaccinated Min 2nd dose
Has been in the role of QA Specialist in contact center environment
1 - 3 years working experience
Typing skill min 50 WPM
**Benefit**: BPJS
- Please submit your CV in English. Tanggung Jawab
**Job Description**:
Review, rate voice using CSAT/DSAT Audits and other forms
Facilitate calibration meetings
Participate in vertical meetings
Recommend ways to improve processes, call flows, scripts and guidelines based on reviews and observations.
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Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
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