Account Support/customer Services

1 week ago


Jakarta, Indonesia PERSOLKELLY Indonesia Full time

**Location**:
Jakarta
Jakarta

**Work Type**:
Full Time
- Has at least 2 years experience in customer sup
- Good communication in English is a must
- Has experience to maintaining existing and new customer

PERSOLKELLY Indonesia is currently assisting one of our clients in **IT Consultant industry** in finding great talent as **Account Support/Customer Services** with the requirement as follows:
Working location**:Central Jakarta**

**Resposibilities**:
Identify customer needs and help customers use specific features

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints

Follow up with customers to ensure their technical issues are resolved

Managing contract renewal

Monitoring PM schedule

**Requirements**:
Has at least 2 years experience in customer support

Good communication in English is a must

**Reference Number**:
549621

**Contact Details**:
**Profession**:
Customer Service > Customer Service Representative

**Company**:
PERSOLKELLY Indonesia



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