Customer Support
7 days ago
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia.
To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
- Ensure user satisfaction through feedback and solution
- Inform user in case of website maintenance or any problems occurred
**Minimum Qualifications**:
- 1 year of related working experience as Customer Support. Fresh graduates from Accounting / Finance are also welcome to apply
- Good Accounting knowledge is a must
- People-oriented, proactive, and communicative
- Good analytical and problem-solving skills
- Good personality
**Required Skills**:
- Persuasion and Negotiation
- Chat Support
- Customer Service
- Typing
- Communication Skills
- Accounting
**What You Will Get**:
- Competitive salary + daily allowance
- Private health insurance (outpatient, inpatient, maternity, dental)
- Allowance for sports activities and glasses/contact lenses
- Strategic office location, accessible by MRT
- Flexible working hours and remote work culture
- Notebook Ownership Program
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's no. 1 SaaS company- We wish you the best. Have a great day
-
Telemarketing Agent
5 days ago
Jakarta, Indonesia SG Support Full timeKriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...
-
Customer Support Specialist
3 days ago
Jakarta, Indonesia Demolytic Full time**Jakarta**: **Indonesia**: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...
-
Customer Support Manager
4 days ago
Jakarta, Indonesia PT Monotaro Indonesia Full time**Responsibilities**: - Lead Customer Support team to make sure smooth operation process to deliver excellent customer satisfaction - Initiate improvement strategy to increase customer satisfaction rate - Maximizes on customer support operational performance through the provision of technical advice to customer support agents, detecting and diagnosing...
-
Head of Customer Support
4 weeks ago
Jakarta, Indonesia LittleLives Inc Pte Ltd Full time**Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...
-
Customer Support
7 days ago
Jakarta, Indonesia DealPOS Full timeBergabunglah dengan team kami, team yang tidak hanya mengenali potensi, tetapi juga mendorong anda untuk tumbuh dan memanfaatkan peluang. Di DealPOS kami menawarkan pengalaman kerja yang nyata, dimana anda akan memiliki kesempatan untuk berkontribusi dalam menciptakan dampak bagi pelanggan kami dengan pelatihan dan dukungan dari para mentor. Kesempatan ini...
-
Customer Support
7 months ago
Jakarta, Indonesia Reka Multi Aptika Full time**Requirements**: - Minimum 1 year experience as customer support - Passionate for games, enjoy communicating with user, understand user's mentality and habits as well - Passionate for game industry career - Fluent speaking in **English** both oral or written - Have mature teamwork spirit - Ability to respond different types of customer characteristics -...
-
Customer Support Representatives
7 months ago
Jakarta, Indonesia XIPAT Flexible Solutions Company Limited Full time**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...
-
Customer Support Lead
7 months ago
Jakarta, Indonesia Third-Party Job Posts Full timeCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Customer Support Lead
7 months ago
Jakarta, Indonesia Third-Party Job Posts Full timeCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Customer Support
7 months ago
Jakarta, Indonesia ATI Business Group Full timeATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...
-
Sales & Marketing Officer (Jakarta)
7 months ago
Jakarta, Indonesia Global Visa Support Full timeGlobal Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in Canada, the Philippines, Indonesia, India, UAE, Egypt and Morocco. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We are looking for an experienced sales & marketing officer for the Global Visa...
-
Customer Support
7 months ago
Jakarta, Indonesia PT Inovasi Daya Solusi Full timeProvide helpdesk services to our customers - Document problems and activity and solution for each case - Communicate the status of issues and escalate to appropriate team members - Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests. - Proficiency in PHP, Database MySql &...
-
Customer Support
3 months ago
Jakarta, Indonesia Runchise Full timeWill be responsible to visit client and solve their problem - Bachelor's degree in Computer Science, Business, or related field - Having experience as Customer Support or Technical Support at least 2 years - Interpersonal skill and analytical skills - Experience in providing excellent customer satisfaction - Ability to troubleshoot and resolve technical...
-
Customer Support
1 day ago
Jakarta, Indonesia Sinergi Performa Cipta Full time**Responsibilities** 1. Guide our consumers and partners in using our products 2. Manage service inquiries and disputes arising from our consumers and partners 3. Provide excellent customer service to our consumer and partners base 4. Maintain good relationships and community-building efforts with our consumers and partners 5. Support projects from all...
-
Customer Support Officer
7 months ago
Jakarta, Indonesia Indodana Full timeMaintain the confidentiality customer privacy including complaints or requests from customers - Provide solutions to customer complaints - Make a complaint report or customer request - Establish good communication with customers **Qualifications** - Male/Female - Age maximum 30 years - Min. D3 - Have minimum 1 year experience as Customer Support / Call...
-
Customer Support Officer
7 months ago
Jakarta, Indonesia Indodana Full time**Job Description**: - Maintain the confidentiality customer privacy including complaints or requests from customers - Provide solutions to customer complaints - Make a complaint report or customer request - Establish good communication with customers **Qualifications**: - Male/Female - Age maximum 30 years - Min. D3 - Have minimum 1 year experience as...
-
Customer Support Admin
7 months ago
Jakarta, Indonesia OttoDigital Group Full timeOttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better...
-
Customer Services and Support
7 months ago
Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...
-
Customer Support Technician
7 months ago
Jakarta, Indonesia Immersive Technologies Full timeImmersive Technologies is a world leader in the rapidly growing area of training Simulators and have revolutionized the way the global mining industry now trains its operators, with customers experiencing significant improvements in productivity, maintenance and safety. We are a technology based company which requires the highest quality customer support...
-
Customer Support
3 weeks ago
Jakarta, Indonesia PT Recruit First Indonesia Full timeDeskripsi Pekerjaan: - Menjadi penghubung komunikasi antara HRD/PIC, broker, dan peserta terkait polis asuransi. - Mengelola proses klaim, termasuk pengumpulan dan pengajuan dokumen. - Memberikan informasi terkait klaim yang ditolak, revisi, atau reimbursement. - Menangani keluhan dan menyelesaikan kendala layanan asuransi. - Menjaga hubungan baik dengan...