System Implementation and Support Specialist

6 days ago


Jakarta, Indonesia PT Daya Medika Pratama Full time

Persyaratan

**Responsibilities**:

- Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
- Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
- Communicating with clients throughout the software customization process to obtain feedback and approval.
- Customizing software systems based on clients’ individual needs and specifications.
- Educating clients via training on how to use purchased software systems and customized system features.
- Creating a specialized document for each client as required, detailing all customizations made.
- Installing customized software systems and all necessary components.
- Ensuring that the project team is aware of key deliverables and project milestones.
- Providing cost and time estimates to clients who require additional customizations to be done.
- Providing 2nd level support after system successfully implemented.

**Implementation Specialist Requirements**:

- Bachelor's degree in computer science, engineering, computer information science, information technology, or a related field.
- Proven experience working as an system implementation and support specialist
- Sound technical knowledge.
- The ability to multitask effectively.
- The ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Exceptional communication and customer service skills.
- Detail-oriented.

Tanggung Jawab
We are seeking a highly skilled system implementation and support specialist to implement and support software systems for our clients. In this role, you will demonstrate how software systems work to clients and their users, and answer questions relating to implementation. You will also be required to ensure the client is satisfied with the implementation.

**Our products as follows**:
1. Hospital Information System (HIS).

2. Insurance System.

3. Enterprise Resource Planning (ERP).

4. Education Manage.

To be successful as an implementation specialist, you should be proficient with system functionalities, and able to work well as part of a team. Ultimately, an outstanding system implementation and support specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.

**A brief about us**: We have a very fun yet disciplined culture, a friendly environment that helps and pushes you to grow; and policies that make it not just possible but mandatory to learn, push your limits, and do great work that you will be proud of. We help and teach one another.



  • Jakarta, Indonesia Lifetrack Medical System Full time

    **Core Responsibilities** The Customer Support and Application Specialist shall perform the following functions: **1.** **Support retention and strong promotion or advocacy among existing customers** - Providing timely customer support to drive seamless and high-advocacy customer experience - Coordinating issue resolution with other teams as needed, e.g.,...


  • Jakarta, Indonesia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Systems Specialists. This is an excellent opportunity to join our Air Logistics team. - ** Your Role **:You will be responsible for ensuring smooth +...


  • Jakarta, Indonesia SMART Agribusiness and Food Full time

    Digital Implementation & QA - Test, assure quality, socialize, train, implement, ensure customer-success & ensure smooth-operation of cool digital-solutions (be it Web / Mobile / AI / Cloud / IoT / Biz Intelligence) - Involve in requirement gathering, design, configuration & enhancement of solution - Interact with business users & technical personnel. Manage...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Systems Specialists. This is an excellent opportunity to join our Air Logistics team. - ** Your Role **:You will be responsible for ensuring smooth +...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Systems Specialists. This is an excellent opportunity to join our Air Logistics team. - ** Your Role **:You will be responsible for ensuring smooth +...


  • Jakarta, Indonesia SMART Agribusiness and Food Full time

    Job Description Summary: HO end user support specialists provide technical support, advice and assistance to users and businesses with technical, hardware and software system problems. Support specialists generally deal directly with end users and must effectively communicate answers in a way they can understand. The most common technical problems of end...


  • Jakarta, Indonesia Sampoerna Schools System Full time

    Company Description **The Sampoerna Schools System** is Indonesia’s most comprehensive, integrated educational pathway from early childhood to university. Our schools offer internationally-recognized curriculum and the opportunity to earn globally-recognized credentials and degrees that open a world of possibilities for our graduates. Our academic program...


  • Jakarta, Indonesia Diebold Nixdorf Full time

    **Position Overview**: As a Sales Support Specialist with Diebold Nixdorf, you will be a centralized, phone-based and web enabled support resource working closely with all Field-Based Sales associates in coverage of accounts. Together with the Sales Teams, The Sales Support Specialists are responsible for assisting in the completion of the order of Diebold...


  • Jakarta, Indonesia Planate Management Group Full time

    **Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning,...


  • Jakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...


  • Jakarta, Indonesia Flintex Consulting Pte Ltd Full time

    **The Right Individual**: **Required Functional Skills**: - Must perform technical troubleshooting on the company’s products implemented at the customer site by taking a remote session (or) by coordinating with onsite engineers. - Prior experience in troubleshooting web UI or browser issues with exposure to Asp.net/JavaScript(JS) / HTML/ C# / C++ will be...


  • Jakarta, Indonesia Cozymeal Full time

    Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Systems Specialists. This is an excellent opportunity to join our Air Logistics team. - ** Your Role **:You will be responsible for ensuring smooth +...


  • Jakarta, Indonesia RecruiterPal Full time

    COMPANY DESCRIPTION If you are intellectually curious by nature, and believe in the power of technology to change peoples' lives, we would love to have a conversation with you. DESIGNATION : Customer Support Specialist RESPONSIBILITIES We are on a lookout for a Customer Support Specialist to provide enterprise-level assistance for the project...

  • System Engineer

    10 hours ago


    Jakarta, Indonesia PT. Jasa Teknologi Informasi IBM Full time

    Contribute in the low level design of the new Openshift clusters setup Perform implementation of the required server infrastructure, and setup Openshift cluster components **Monitor and maintain overall Openshift Clusters health**: availability and capacity, and provide reporting as necessary Perform support to fulfill the service request of configuration...


  • Jakarta, Indonesia Sampoerna Schools System Full time

    Company Description **The Sampoerna Schools System** is Indonesia’s most comprehensive, integrated educational pathway from early childhood to university. Our schools offer internationally-recognized curriculum and the opportunity to earn globally-recognized credentials and degrees that open a world of possibilities for our graduates. Our academic program...


  • Jakarta, Indonesia Dentsu Aegis Network Full time

    The purpose of this role is to lead a team of media buyers and ensure that best practice is adhered to in their day to day roles, workloads are managed and to provide leadership to the team when dealing with sales contractors, auditors and the planning teams. Job Title: Assc. Implementation Director **Job Description**: Key responsibilities: Manages...

  • ERP Specialist

    1 week ago


    Jakarta, Indonesia Zero One Group Full time

    In Zero One Group, you will work with a highly motivated team of designers, researchers and engineers to build/implement software products that make a real difference to the businesses we work with. You’ll be able to directly implement your knowledge and grow in areas including agile methodology, full-stack development and business...


  • Jakarta, Indonesia JSI Full time

    **Location**: Jakarta, Indonesia **Position Category**: Local hire, paid in country **Posting Date**: 12/31/2024 **Deadline Date**: 01/07/2025 **Starting Date**: 01/15/2025 **Salary**: Commensurate with experience and location. **Description**: PROJECT OVERVIEW JSI Research & Training Institute, Inc. (JSI) is a public health management consulting and...