Upstream End User Support

Job Description Summary: Provide technical support, advice and assistance to users and businesses with technical, hardware and software system problems. Support specialists generally deal directly with end users and must effectively communicate answers in a way they can understand. Job Description: - Perform IT infrastructure support (hardware and...

Key Responsibilities Memberikan dukungan teknis kepada pengguna akhir dalam hal masalah teknis yang terkait dengan perangkat keras (hardware) dan perangkat lunak (software). Memantau dan menangani tiket layanan dukungan teknis yang masuk dari pengguna akhir melalui sistem layanan dukungan teknis yang terkelola dengan baik. Menyelesaikan masalah teknis yang...

Placement : Jakarta Join our dynamic and innovative team as a **Sales End User Specialist** at Cheetah Safety (PT Forta Larese). Our story began more than 50 years ago in 1972 when we made it our mission to create robust safety shoes that can protect and meet the most demanding requirements of professionals in every field. We are currently seeking a...

Job Desc: 1. Installation, configurations, and support of IT End User Computing Device such as : PC Desktops, Laptops, printers (Deskjet / Laser-jet / Dot Matrix / Multifunction Printer), Projectors, Access control equipment, Network Devices (WiFi, Access Point, Client Swicth), scanners, IP Telephony systems, CCTV 2. First Level support for Troubleshooting...

Persyaratan **Skill & Experiences**: Knowledge supporting and configuring solutions using Mobile Device Management (MDM) as it pertains to end user support. Associates degree in information technology, or equivalent work experience At least 3+ years of experience in a technical support role Excellent analytical and troubleshooting skills. Able to manage...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Key Responsibilities Perform functions of IT Service desk (SPOC) at the first level to receive complaint, request, incident and problem from end user related to IT Operations Determine ticket types based on scale and priority issues (high, medium or low) Ensure the ownership of all tickets from receiving to resolving Keep inform the end user regarding the...

Provides desktop support to end-users in various OS platform Track/report support issues through a ticketing system Responsible for setup, configuration and delivery of workstations Setup new user accounts in service directory (Active Directory, LDAP) Support mobile devices related to office purposes Provide support for digital imaging, fax, and...

**General Qualification** - Man / Woman - Education Min. S1 for all majors - Preferred graduates of Information Technology / Information Systems / Computer Systems - Able to speak English both written and oral - Have a good knowledge in operating system: Windows 7, Windows 8, Windows 10 - Minimal Experience 0,6 - 1 year **Minimum Qualification** - Have...

**Responsibilities**: 1. Responsible for operating user activities, including initiation, campaign design, implementation, result review, and responsible for the revenue and ROI of activities. 2.Develop tiered subsidy strategies for user acquisition, responsible for the growth of deposit trading users and the efficiency of fund utilization. 3.Develop...

**Kualifikasi Engineer**: - Minimal D3 - Pengalaman mínimal 3 (tiga) tahun di bidang IT Support/Desktop Support **Tugas Engineer**: - Support End User dan Hardware rental unit- - Melakukan alokasi dan pendataan perangkat- - Melakukan setting, konfigurasi, perawatan, perbaikan dan instalasi/upgrade perangkat lunak, sistem atau sebagian sistem- - Melakukan...

**Job Requirements** - Experience in an upstream oil and gas company is preferable. - Intermediate in spoken and written Indonesian and English, proven with a minimum TOEFL score of 400 from a reputable institution like ETS (Educational Testing Service), for effective communication with internal and external stakeholders. - Strong computer literacy skills...

Reporting directly to IT Infra Support Lead - Ensure all the endpoints system are running well and compliant to company standard regulations - Works closely with IT Service Desk team and serves as an escalation point for core end user endpoint - Performs engineering activities (R&D) required to develop an endpoint solution. - Perform other duties as required...

**Descriptions**: - Provides desktop support to end-users in various OS platform - Responsible for setup, configuration and delivery of workstations - Configure and maintain workstation and laptop builds - Support mobile devices related to office purposes - Provide remote assistance for users across the globe - Provides technical assistance and support to...

Grow your career with us You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey. Role Summary: Responsible for providing end user...

IT Infrastruktur Support - Knowledge supporting and configuring solutions using Mobile Device Management (MDM) as it pertains to end user support - Associates degree in information technology, or equivalent work experience - At least 3+ years of experience in a technical support role - Excellent analytical and troubleshooting skills - Able to manage multiple...

Strong Analytic/Troubleshooting Skills. - Strong Communication Skills. - Strong understanding of MS Windows Operating Systems. - Strong Customer Support Skills. - Minimum 2 years desk side support services. - Basic knowledge of networks, telecom, and compute/storage. - Advanced knowledge of MacOS & iOS environment & administration. - Advanced understanding...

**General Qualification** - Man / Woman - Min age 22 years - Min Diploma (D3) or Bachelor (S1) in Computer Science, Information Systems, Computer Engineering or Other equivalent education - Minimum 1 year experience **Technical Qualification** - Knowledge of hardware and software: Desktop PCs, Notebooks, Printers, Scanners, projectors, and other End User...

Responds to users requests for information and assists in problem resolution. - Maintains contact with users on operational and production problems. - Assists in resolving technical computer operations equipment problems. - Logs documents and maintains history records on Information Technology production problems. - Initiates corrective action or carries out...

General Qualification: 1. D3 or Bachelor Degree (Sarjana S1) in Computer Science 2. 1-2 year experience in managing IT hardware and software. 5. experienced or having a knowledge of FortiGate Roles and Responsibilities 1. 8x5 IT Operational Support (Office Hour) 2. A fully outsourced model to assist daily IT operational activities related to client computer...