Senior Customer Success Supervisor

**About Us** Brankas is solving the "last mile" for Open Finance in emerging economies. Since launching in Indonesia in 2017, Brankas is now the leading Open Banking technology provider in Southeast Asia. Brankas’ technology empowers banks, fintech partners and users to build and activate real-time and secure APIs for payments, identity, transaction data,...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...

**About Us** Brankas is solving the "last mile" for Open Finance in emerging economies. Since launching in Indonesia in 2017, Brankas is now the leading Open Banking technology provider in Southeast Asia. Brankas’ technology empowers banks, fintech partners and users to build and activate real-time and secure APIs for payments, identity, transaction data,...

**What You’ll Be Doing**: - Develop and maintain strong relationships with assigned customer accounts - Create and execute customer onboarding plans tailored to specific business needs - Monitor customer health metrics and proactively address potential issues - Conduct regular check-ins and business reviews with key stakeholders - Collaborate with...

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...

**About MoEngage** **MoEngage** is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers. Sitting at a conflux of diverse technologies like Artificial...

**About the role**: As Customer Success agent, you’ll be part of our revenue generating activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise in salesmanship through upstanding...

Job SummaryWe're seeking an experienced professional to join our team as a Customer Success Operations Manager. In this role, you'll be responsible for developing and executing strategies to drive customer success and growth.Key ResponsibilitiesDevelop and implement OKRs for customer success processes and resultsCoordinate team responsibilities and capacity...

Become a trusted advisor to our clients and ensure they are successful on our platform Maintain high levels of customer engagement (including on-site metings) with a focus on customer satisfaction and loyalty Provide on-the-spot onboarding and training to customers Proactively spot and correct any issues that could affect customer satisfaction or...

We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...

Company Description NOBI helps people easily get more from their crypto asset & simplify their crypto investment experience. Our engineering team run hundreds of blockchain nodes, integrates with numerous DeFi smart contracts and run numerous real time robo trading to simplify the life our customers. We’re here so that everyone can be part of the global...

Company Description Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

**About Vymo** Vymo is a New York-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo is funded by top tier VC firms like Emergence Capital and Sequoia Capital. Vymo is a category creator, an intelligent Personal Sales Assistant which captures sales activities automatically learns from top performers, and predicts 'next...

**We help the world run better** **Key Responsibilities & Tasks** The **Enterprise Customer Success Partner (E-CSP) Expert** engages proactively and continuously with a finite number of larger, more complex customers to drive mutual success across the Land, Adopt, Consume & Expand (LACE) cycle. The E-CSP Expert helps larger, more complex customers achieve...

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work...

Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust's powerful measurement...