Customer Success Operations Manager

Key ResponsibilitiesSales and Customer Engagement:Lead Engagement: Connect with inbound leads through proactive calls, emails, and messaging to understand their financial needs and guide them toward suitable loan solutions.Meet and Exceed Sales Targets: Consistently work towards achieving or surpassing defined sales targets, contributing to both personal and...

What You Will Achieve:Leverage your expertise to drive business growth through exceptional customer experiences.Develop and implement strategies to improve operational efficiency and reduce costs.Foster strong relationships with cross-functional teams to ensure seamless collaboration and communication.Cultivate a culture of innovation, continuous learning,...

The Chief Operating Officer - Customer Experience at Amar Bank will be responsible for leading our efforts to deliver exceptional customer experiences across all touchpoints. This individual will develop and implement strategies that enhance customer satisfaction and drive business growth.Key Responsibilities:Develop and implement operational processes to...

About AvomindAvomind is a forward-thinking House of Brands, revolutionizing the retail landscape with an innovative New Retail Ecosystem. This ecosystem caters to Indonesian millennials and beyond, delivering consumer delights and elevating urban lifestyle through:Digital Technology.Everyday Lifestyle Experiences.Seamless Personalized Services.With over 200...

We are seeking a seasoned Succession Planning Manager to join our team at BINUS Group. As a key member of our organization, you will play a crucial role in shaping the future of our company by identifying and developing future leaders.About the Role:This is an exciting opportunity for a talented individual with expertise in succession planning and career...

dentsu-Merkle is looking for a Client Success Manager to join our team. In this role, you will be responsible for delivering high-quality consulting projects that meet client objectives. You will play a key role in designing and implementing consultancy projects that deliver high-quality recommendations.Key Responsibilities:Deliver consulting projects that...

About the JobAmar Bank seeks a highly skilled Retail Operations Function Head to lead operational excellence across key support functions.This role demands expertise in building scalable operations processes, leading people, and implementing robust systems while ensuring performance and compliance standards.Primary ResponsibilitiesDevelop, manage, and...

An exciting opportunity has arisen for a seasoned general manager to join our client's team in Jakarta.The successful candidate will have extensive experience in international chain city hotels, with a proven track record of success as a general manager.They should possess excellent leadership skills, be highly interactive, and have a strong passion for...

Key ResponsibilitiesThe ideal candidate will have extensive experience in customer-facing roles and a proven track record of delivering exceptional results. You'll be responsible for leading a team of experts to provide second-level support for warranty topics concerning Medium Voltage switchgears and Vacuum Circuit breakers.Your Key Tasks Will...

Key Responsibilities:Lead day-to-day operations, including coaching and managing, after-sales team, providing strategic direction for the team, managing overall performance of the team, budgeting, expense management, etc.Develop a winning culture that rewards and recognizes the team for their contributions and reinforces Mekari values.Responsible for...

We're a B2B SaaS company that drives growth for our clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've unlocked unicorn status following our Series D round and are backed by top-notch investors.As an Account Director, you'll be responsible for renewals...

Join our dynamic team at PT Delonix Group Indonesia as a Hotel Management Director and take on the challenge of leading our hotel operations. With a strong focus on customer satisfaction, employee engagement, and revenue growth, we are seeking a talented and experienced professional to drive our success.About the Opportunity:Lead a team of hotel managers and...

Job OverviewFocused on delivering reliable and efficient logistics solutions, our client is a fast-growing logistics provider. As the Head of Operation, you will oversee the day-to-day management of all logistics operations. The successful candidate will be based in Jakarta and meet these requirements:10+ years experience in operations management within the...

Job Title:Senior Merchandise Operations ManagerCompany Overview:Pengiklan Anonim is a leading company in the industry, dedicated to delivering high-quality products and services to our customers.Job Summary:We are seeking a highly skilled and experienced Senior Merchandise Operations Manager to join our team. The successful candidate will be responsible for...

Operations DirectorThis role involves overseeing day-to-day operations to ensure alignment with the company's objectives.You will lead diverse operations teams, responsible for critical infrastructure management, customer success, security operations, and more.Implement and monitor the Global Operating Model (GOM) across JV Operations.Work closely with...

Pengiklan Anonim specializes in innovative solutions that drive business transformation. We empower organizations to achieve their goals through cutting-edge technology and strategic insights. Our team is dedicated to delivering high-quality projects and fostering long-term client relationships.About the RoleThe Country Manager position requires a unique...

Company OverviewWe are a leading mining company in Kalimantan, seeking an experienced professional to lead our operational team. As a key member of our management team, you will play a crucial role in ensuring the successful implementation of our mining projects.Job Description:Implement company regulations and laws regarding good mining engineering...

Integrity is seeking a Client Success Professional to manage our client relationships in Indonesia. This role involves leading the day-to-day client relationship, managing the launch of new screenings, and delivering strong relationships with existing customers.The ideal candidate will have excellent communication and interpersonal skills, as well as the...

RINA Piraeus Team is currently seeking a Senior Marine Operations Manager to lead the Marine Office in Jakarta. This role requires a strong understanding of international maritime regulations and the ability to manage a team of surveyors.MissionThe successful candidate will be responsible for overseeing all operations within the Marine Office, ensuring...

We are seeking a seasoned Customer Experience Manager to lead our customer support, service operations, and experience strategies in the fintech industry. This role requires a customer-centric leader who can enhance service quality, optimize customer satisfaction, and drive operational efficiency while ensuring compliance with fintech industry...