Customer Service Agent Back Office

1 week ago


Jakarta, Indonesia PT Telexindo Bizmart Full time

Membantu customer klikdokter dengan cara memberikan informasi dan/atau menyelesaikan keluhan yang disampaikan
- Mencatat dengan detail setiap pertanyaan pelanggan ke dalam sistem tiket customer service klikdokter
- Aktif memberikan informasi mengenai voice of customer klikdokter kepada manajemen klikdokter
- Hadir tepat waktu sesuai jadwal yang sudah ditetapkan oleh team leader (layanan customer service 24 jam, agent bertugas sesuai shift)
- Memberikan layanan customer service sesuai SOP dan instruksi kerja yang ditetapkan oleh klikdokter
- Pria/Wanita, mínimal pendidikan D3/S1 Farmasi
- Pengalaman mínimal 1 tahun di bidang Customer Service
- Memiliki pengalaman tentang Android Playstore dan Apple Appstore (Android & iOS)
- Memiliki keterampilan mengetik dengan kecepatan mínimal 40 wpm
- Memiliki pengalaman organisasi
- Bersedia bekerja dengan sistem shift

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."



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