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Customer Service Import Officer

4 weeks ago

Jakarta, Indonesia PT Forecastle Indonesia Full time

PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and has the best understanding in the business, translating into employee loyalty, stability and commitment to our client's needs.Visions:To be Love & Respected by all our stake holders, including employees, customers, principals, vendors and shareholders.Missions:

- To unlock the potential of our employees, to improve the quality of their life.
- Building values-driven organizations.
- Focus on Innovation & Best practices.
- To deliver a great experience.

Values:

- Honesty, Integrity and Professionalism.
- Family, friendship and enjoying life
- Hard work, dedication and achievement

We are currently hiring Customer Service Import OfficerQualifications:

- Bachelor Degree (S1) Marine Transportation, Management Transportation, Logistic, International Trade, International Business, Shipping and English Literature
- Understand export and import documents and manifest process.
- Fresh graduate with internship experience in import document, in shipping agency company are welcome to apply
- Have excellent communication and confidence speaking in both in English and Bahasa.
- Have good interpersonal skill, good analytical thinking and good priority setting, team player, proactive, and highly motivated.

**Responsibilities**:

- Input, submit and reconcile inward manifest module.
- Submit notice of arrival and confirm draft manifest.
- Create and release delivery order and calculate detention charges.
- Create import BL, invoice and process payment request.
- Communicate with Feeder, Customer (Consignee), Agent, and Shipping.

**Salary**: From Rp4,000,000 per month

Application Question(s):

- Do you have experience with Manifest?

**Education**:

- SMA/SMU/SMK (preferred)

**Experience**:

- Import Officer: 1 year (required)

**Language**:

- English (required)