Customer Service Agent

Melakukan pekerjaan yang bersifat korespondensi - Handling inbound dan outbond call - Penjelasan terkait produk, promosi, dan pengaduan yang bersumber dari live chat web dan medsos - Melakukan eskalasi ke Team leader terkait dengan penanganan complain - Pendidikan min D3/ Sarjana semua jurusan Memiliki pengalaman sebagai Customer Care Agent (inbound and...

Menjelaskan kepada calon customer terkait layanan TRAC Rental beserta informasi promosi. - Menerima dan menyelesaikan komplain dari customer sebelum-selama-setelah masa sewa kendaraan. - Qualification :_ - Kandidat wajib menyelesaikan pendidikan min. D3/S1 (semua jurusan). - Fresh Graduate atau memiliki pengalaman di bidang Customer Service / Service Agent...

Minimum Bachelor Degree in any major - Preferably Male - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Manage KPI Agent CS - Good administrative skills - Responsive - Willing to work shifting - Have the third dose of covid vaccine (booster) **Salary**: From Rp5,200,000 per...

Requirement: 1. Min Bachelor degree in related major 2. Male is prefer 3. Experience as customer support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting Jenis Pekerjaan: Penuh Waktu Upah: Rp6.000.000 - Rp7.000.000 per...

Pendidikan min. D3 - Memiliki min 1tahun pengalaman customer service/ call agent (tidak deskcollection) - Usia maksimal 30 tahun - non muslim (diutamakan nasrani) - Bersedia shifting - Menerima panggilan dari customer melalui inbound call dan menjawab pertanyaan konsumen dan memberikan konsultasi terkait produk modena - Mengonfirmasi ke teknisi terkait...

CP Tower - Non-Executive - Full-time - MYR 2,400 - MYR 3,000 **Job Openings** - Customer Service Agent (Digital Banking) **Job Brief**: **Responsibilities**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need -...

**Responsibility**: - Monitor performance for improvement and take action to address and identify. - Provide assessment/feedback to agents based on internal standards in regular meetings. - Discuss agency evaluation reports reflecting support performance - Help agents improve their performance with specific instructions and ongoing support - Monitor...

Requirement: - Achieve qualitative call monitoring and assessment objectives as set. - Provide reports on the quality scores of all agents on an ongoing basis (daily, weekly, monthly) - Review, rate voice using CSAT/DSAT Audits and other forms - Facilitate calibration meetings - Participate in vertical meetings - Recommend ways to improve processes, call...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

**Kualifikasi**: - Usia 20-30 Tahun - Pendidikan Min SMA/SMK Sederajat - Pengalaman sebagai Agent Contact Center diutamakan Agent Customer Service - Bersedia penempatan Jakarta Selatan **Jobdesc**: - Menjawab panggilan pelanggan dan memberikan jawaban yang akurat serta memuaskan untuk pertanyaan dan kekhawatiran konsumen. - Menawarkan bantuan dan dukungan...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

**Jakarta**: **Indonesia**: We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

**Responsibilities**: Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

Qualifications: - Minimum D3 / S1 in Nursing, Pharmacist, Midwife, etc. - Experience in a customer service min 1 year, in medical background is a plus - Excellent communication skills and ability to empathize with customers - Strong problem-solving abilities - Ability to work effectively in a team Jenis Pekerjaan: Penuh Waktu

576339BR **Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

Pendidikan Minimal D3 - Pengalaman kerja di bidang customer service atau call center - Fresh graduates dipersilakan melamar - Mampu berbicara dengan baik dan memahami pertanyaan pelanggan dengan cepat. - Kemampuan komunikasi yang jelas, sopan, dan ramah baik lisan maupun tulisan. - Mampu menangani keluhan pelanggan dengan sabar dan memberikan solusi yang...

Kualifikasi: - Pendidikan Minimal D3 - Pengalaman kerja di bidang customer service atau call center - Fresh graduates dipersilakan melamar - Mampu berbicara dengan baik dan memahami pertanyaan pelanggan dengan cepat. - Kemampuan komunikasi yang jelas, sopan, dan ramah baik lisan maupun tulisan. - Mampu menangani keluhan pelanggan dengan sabar dan memberikan...

**We’re hiring!** Location: Macau A reputed luxury 5-star hotel resort in Macau is currently looking for F&B Service Agent and F&B Service Ambassador (Mandarin Speaking) **F&B Service Agent** - Assist the Captain and/or Team Leader with day-to-day operations - Serve food and beverages efficiently according to established standards - Maintain high...