Raffles Service Agent
5 months ago
**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.
**Raffles Jakarta** is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre. Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club. Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences. For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track. The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.
“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.
If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:
Raffles Service Agent
**Summary of Responsibilities**
A Raffles Service Agent is a crucial point of contact and communication hub between the hotel and its esteemed guests. As the frontline representative of the hotel, the Raffles Service Agent ensures exceptional customer service by efficiently handling incoming and outgoing calls, promptly addressing inquiries, and connecting guests to various hotel services and amenities. Their responsibilities include managing reservations, providing accurate information about the hotel and its surroundings, and demonstrating a professional and courteous demeanor throughout all interactions.
**Qualifications
-
Raffles Service Agent
5 months ago
Jakarta, Indonesia Raffles Jakarta Full timeCompany Description Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends...
-
Raffles Service Agent
5 months ago
Jakarta, Indonesia AccorHotel Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Raffles Service Agent
2 months ago
Jakarta, Indonesia AccorHotel Full time**Company Description** A global luxury brand with hospitality at its heart, **Raffles Hotels & Resorts** encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of...
-
Reservation Agent
6 months ago
Jakarta, Indonesia RAFFLES Full timeCompany Description **Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Director of Catering and Conference Services
5 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Duty Manager
5 months ago
Jakarta, Indonesia RAFFLES Full timeCompany Description **Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
All Day Dining Hostess
5 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Assistant In-room Dining Manager
5 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Assistant SPA Manager
6 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Receptionist
5 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Assistant Food
6 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Assistant Banquet Manager
5 months ago
Jakarta, Indonesia RAFFLES Full timeCompany Description **Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Director of Food and Beverage
3 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** A global luxury brand with hospitality at its heart, **Raffles Hotels & Resorts** encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of...
-
Director of Engineering
6 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Barista
6 months ago
Jakarta, Indonesia Raffles Jakarta Full time**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location,...
-
Mixologist
6 months ago
Jakarta, Indonesia Raffles Jakarta Full time**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location,...
-
Laundry Attendant
5 months ago
Jakarta, Indonesia RAFFLES Full time**Company Description** Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Housekeeping Manager
5 months ago
Jakarta, Indonesia Raffles Jakarta Full time**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location,...
-
Laundry Manager
6 months ago
Jakarta, Indonesia Raffles Jakarta Full time**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location,...
-
Residential Concierge
6 months ago
Jakarta, Indonesia Raffles Jakarta Full time**Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location,...