Customer Service Agent English

4 days ago


Jakarta, Indonesia Influx. Inc Full time

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.

We’re looking for detail-oriented and thoughtful people to join our growing international team

**Duties**
- You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
**Your commitment**
- Fluency in English, spoken and written communication
- Excellent communication skills, both on the phone and in writing
- Personal integrity and conscientiousness
- Strong orientation on task completion, results, and strategic goals
- Team player
- Continuous learner
- Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
- Have your own laptop
- Noise-cancelling headset
- Spanish or another language is a plus
**Benefits**
- The flexibility of working from home without having to go to the office
- An international and diverse work atmosphere
- Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you believe this is a perfect opportunity for your career, please feel welcome to apply

Come and visit our website to learn more about us

**Job Types**: Full-time, Contract

COVID-19 considerations:
This work can be fully performed remotely

**Education**:

- D1-D4 (preferred)

**Language**:

- English (required)



  • Jakarta, Indonesia Serasi Autoraya Full time

    Menjelaskan kepada calon customer terkait layanan TRAC Rental beserta informasi promosi. - Menerima dan menyelesaikan komplain dari customer sebelum-selama-setelah masa sewa kendaraan. - Qualification :_ - Kandidat wajib menyelesaikan pendidikan min. D3/S1 (semua jurusan). - Fresh Graduate atau memiliki pengalaman di bidang Customer Service / Service Agent...


  • Jakarta, Indonesia Serasi Autoraya Full time

    Menjelaskan kepada calon customer terkait layanan TRAC Rental beserta informasi promosi. - Menerima dan menyelesaikan komplain dari customer sebelum-selama-setelah masa sewa kendaraan. - Qualification :_ - Kandidat wajib menyelesaikan pendidikan min. D3/S1 (semua jurusan). - Fresh Graduate atau memiliki pengalaman di bidang Customer Service / Service Agent...


  • Jakarta, Indonesia Kompas Gramedia Full time

    Provide pick-up/customer complaint tickets to Agents Analyze tickets regularly Create Segregation and Break Schedules for Agents Case escalation both internal and vendor Monitoring shipments through internal KGX or Vendors Provide approval of claim for damage or loss customer goods Conduct monthly coaching to Agents Provide training to Agents...

  • Customer Sales

    1 week ago


    Jakarta, Indonesia The Emirates Group Full time

    Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers, provide...


  • Jakarta, Indonesia Convergence Full time

    What You Will Do 2. Report to Supervisor. 3. Support order processing and schedule matching for home visit / tele consult between vets and customer 4. Support the customer service team in resolving escalations or complaints from customers and ensuring prompt turnaround for all service requests with consistent quality. What You Will Need 1. Fluent English...


  • Jakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    Pendidikan min. D3 - Memiliki min 1tahun pengalaman customer service/ call agent (tidak deskcollection) - Usia maksimal 30 tahun - non muslim (diutamakan nasrani) - Bersedia shifting - Menerima panggilan dari customer melalui inbound call dan menjawab pertanyaan konsumen dan memberikan konsultasi terkait produk modena - Mengonfirmasi ke teknisi terkait...


  • Jakarta, Indonesia Howel and Co Full time

    **Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

  • Customer Service

    6 days ago


    Jakarta, Indonesia Sinergi Performa Cipta Full time

    Job Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: Min D3 any major With GPA...

  • Customer Service

    2 weeks ago


    Jakarta, Indonesia ATI Business Group Full time

    **Purpose of the Role**: ATI Business looking for a Customer Service-Billback staff to assist one of our client’s operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client’s tools and handling customer’s billback inquiries. Conduct tracking, follow-up, and collection of billback...


  • Jakarta, Indonesia PT Swakarya Insan Mandiri (Sourcing Network) Full time

    **Kualifikasi**: - Usia max. 35 Tahun - Pendidikan min. S1 Semua Jurusan - Pengalaman mínimal 1 Tahun sebagai Call Agent - Kemampuan Bahasa Indonesia (Aktif) dan Bahasa Inggris (Pasif) - Preferensi TB. Wanita 165 cm - Non Hijab - Berpenampilan menarik **Deskripsi Pekerjaan**: Menerima panggilan masuk dan merespon keluhan dari konsumen sesuai dengan...

  • Kyc Agent

    2 weeks ago


    Jakarta, Indonesia Agent&Co Full time

    perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time effectively. -...


  • Jakarta, Indonesia PT Telexindo Bizmart Full time

    Membantu customer klikdokter dengan cara memberikan informasi dan/atau menyelesaikan keluhan yang disampaikan - Mencatat dengan detail setiap pertanyaan pelanggan ke dalam sistem tiket customer service klikdokter - Aktif memberikan informasi mengenai voice of customer klikdokter kepada manajemen klikdokter - Hadir tepat waktu sesuai jadwal yang sudah...

  • Customer Service

    6 days ago


    Jakarta, Indonesia PT Magada Tirta Amerta Full time

    Hi, our client (Multinational Online Transportation Company) are looking for **Customer Service (English Speaker)**! **Requirement**: - Min education D3 any major - Min fresh graduate and max 2 years in the same position (entry-level) - **Must have excellent English speaking and writing skills**: - Willing to work in the shifting schedule - Clear...


  • Jakarta, Indonesia Yuwen Education Full time

    We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing. This is a remote working position. 5 days work week **Requirements**: 1) Must be strongly proficient in speaking and writing English with little to no grammatical and spelling errors 2) Being able to speak Mandarin will be a bonus 3)...

  • Kyc Agent

    5 days ago


    Jakarta, Indonesia Agent&Co Full time

    Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

  • Ticketing Agent

    6 days ago


    Jakarta, Indonesia K.I.A Tours & Travel Full time

    Job description **Company Description** KIA Tours & Travel is an IATA and ASITA certified travel agency that cooperates with all airlines, both domestic and international, as well as local tour agencies all over the world. The company is located in Jakarta. **Role Description** This is a full-time on-site role as a Ticket Agent. The Ticket Agent will be...


  • Jakarta, Indonesia AffiliateUp Full time

    Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

  • Service Agent

    5 days ago


    Jakarta, Indonesia Artesian Full time

    Service Agent - High school diploma or equivalent; further education in Hospitality Management is a plus. - Minimum of 2 years of experience in a service role, preferably in a premium bar or hotel setting. - Excellent command of English; proficiency in additional languages is a bonus. - Proactive and attentive with a keen eye for detail. - Strong...


  • Jakarta, Indonesia byOrange Full time

    **About the Job** The role involves representing the company, ensuring customer satisfaction, and solving problems efficiently.**with the following job description. Job Desc: - Handling Customer Inquiries, Requests and Complaints - Resolving Customer Complaints and Issues - Processing Customers Orders (refund request) - Recording Customer Interactions -...

  • Customer Service

    5 days ago


    Jakarta, Indonesia PT VALDO SUMBER DAYA MANDIRI AREA JAKARTA Full time

    About the Assignment: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partner base - Maintain good relationships and community-building efforts with our consumers and partners The Core Objectives: - Monitor...