Customer Service Agent English
4 days ago
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
We’re looking for detail-oriented and thoughtful people to join our growing international team
**Duties**
- You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
**Your commitment**
- Fluency in English, spoken and written communication
- Excellent communication skills, both on the phone and in writing
- Personal integrity and conscientiousness
- Strong orientation on task completion, results, and strategic goals
- Team player
- Continuous learner
- Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
- Have your own laptop
- Noise-cancelling headset
- Spanish or another language is a plus
**Benefits**
- The flexibility of working from home without having to go to the office
- An international and diverse work atmosphere
- Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you believe this is a perfect opportunity for your career, please feel welcome to apply
Come and visit our website to learn more about us
**Job Types**: Full-time, Contract
COVID-19 considerations:
This work can be fully performed remotely
**Education**:
- D1-D4 (preferred)
**Language**:
- English (required)
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