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English Speaking Customer Service Agent

1 month ago

Jakarta, Indonesia Yuwen Education Full time

We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing. This is a remote working position.

5 days work week

**Requirements**:
1) Must be strongly proficient in speaking and writing English with little to no grammatical and spelling errors

2) Being able to speak Mandarin will be a bonus

3) Must be proficient and fast with social media such as using Facebook, Instagram, WhatsApp Business

4) Familiar with Google Workplace Apps such as Gmail, Google Docs, Google Slide, Google Sheet, Google Meet and Zoom

5) Must be outgoing, organised and quick thinking

6) Able to respond to online customers quickly (within 1-2 hours during work time) when there is enquiry

7) May need to call or text new customer leads to fix appointments, having some sales experience will be a bonus

8) Need to regularly update Google sheet and team on lead quality and other social media reporting matters

9) Training will be provided

**Salary**: From Rp4,000,000 per month