HR Operations Specialist

2 months ago


Jakarta, Indonesia Manulife Full time

Looking for a reliable **Pension Benefits administrator **to manage all employee pension and benefit programs in the company from leave of absence to retirement plans. The work will be of utmost importance since the correct processing and distribution of pension benefits is vital for employee retention and satisfaction.

Confidentiality and efficiency are very important qualities for a pension benefits administrator.

The goal is to ensure the pension and benefit programs are managed properly to maintain and enhance employee satisfaction.

**Position Responsibilities**:

- Assume responsibility of timely payment of monthly premiums
- Manage enrollments and determine employee eligibility
- Handle all benefit compensation and reimbursement procedures
- Coordinate leaves of absence and process claims or requests (medical operations, worker’s compensation etc.)
- Keep updated employee records with all relevant information (marital status, years of service, hours worked etc.)
- Inform employees of their benefit options and plans and monitor use
- Collaborate with accounting department for payments and deductions

**Required Qualifications**:

- Proven experience as **pension benefits administrator**:

- Solid understanding of different benefit plans (retirement, health & dental insurance etc.) and relevant regulations
- Proficient in MS Office and/or HRMS system (e.g. Workday)
- Understanding of data recording and analysis
- Outstanding communication, interpersonal and negotiation abilities
- Attention to detail
- Reliable with adherence to confidentiality dictations
- Demonstrate self-motivation, organisation and the ability to plan ahead and prioritise workloads.

**Preferred Qualifications**:

- It will be a good advantage if having experience in payroll processing

**_When you join our team: _**
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Working Arrangement**

Hybrid



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