Complaint Management Support

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

**Who are we?** Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock...

You will be supporting for Customer Relationship, Complaint Management, Contract Renewal, Monthly Report, Monitoring PM Schedule Bachelor's degree in Business Administration, Public Relations, or Communication Science. Familiar or experienced in Customer Relationship, Complaint Management, Contract Renewal, Monthly Report, Monitoring Preventive Maintenance...

Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

Conduct account opening and verification procedures. - Communicate directly with clients regarding account registration; promotion; and company services. - Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients. - Accurately manage and resolve client issues - Make decisions on handling customer...

Persyaratan At least holds a bachelor’s degree Knowledgeable in MS Office (Word, Excel, PowerPoint) Good command of the English and Japanese language, both oral and written. Must have at least 2-3 years’ experience as Customer Support or similar position. Possess strong relationship management skills, ability to collaborate, and bring people together...

5,000,000 IDR ~ 6,000,000 IDR - Jakarta - Minimum Diploma 3 - Fresh Graduate or 2 Years in customer support - Skill : Microsoft office ( Excel, power point) - Familiar or experienced in Customer Relationship, Complaint Management, Contract Renewal, Monthly Report, Monitoring Preventive Maintenance (PM) Schedule **About...

**Job Description**: - Maintain the confidentiality customer privacy including complaints or requests from customers - Provide solutions to customer complaints - Make a complaint report or customer request - Establish good communication with customers **Qualifications**: - Male/Female - Age maximum 30 years - Min. D3 - Have minimum 1 year experience as...

**Descriptions**: - Provides desktop support to end-users in various OS platform - Responsible for setup, configuration and delivery of workstations - Configure and maintain workstation and laptop builds - Support mobile devices related to office purposes - Provide remote assistance for users across the globe - Provides technical assistance and support to...

**RESPONSIBILITIES** - Responsible to establish and grow valuable long term relationship with MNC Asset Management. - Maximize business opportunities from new customers. - Introduce company investment products (mutual funds) to customers. - Visit regularly to existing customers to maintain good relation. - Handling customers complaints related to company...

Market research and competitor insights & activities survey Support brand owner in managing brand, product management and launches Assist on BD-related work and aligning with other teams and parties Follow meetings closely and create meeting minutes Managing promo, stock, and OOS other product-related issues Update & follow-up on complaints Bachelor’s...

**Responsibilities**: Market research and competitor insights & activities survey Support brand owner in managing brand, product management and launches Assist on BD-related work and aligning with other teams and parties Follow meetings closely and create meeting minutes Managing promo, stock, and OOS other product-related issues Update & follow-up on...

Supporting clients with any inquiries, through the means of communication established - Respond promptly to customer inquiries, handling and resolving them accordingly - Provide existing and Prospective Clients with relevant infoimation regarding the website, promotions and products offers by the Company - Obtain and evaluate all relevant information to...

Company Description Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services. Starting from the many requests from the public who failed to get...

Capability- Proficiency- Experienced in - **MS SQL server** System for EDW- Intermediate- Understand Client-Server, networking concept, computer troubleshooting*- Intermediate- IT Service management knowledge- Basic- Experienced with Report Development (SSRS), - **Integration (SSIS)** - Intermediate- Business Process in Secondary Processing and Logistics...

Has at least 2 years experience in customer sup - Good communication in English is a must - Has experience to maintaining existing and new customer PERSOLKELLY Indonesia is currently assisting one of our clients in **IT Consultant industry** in finding great talent as **Account Support/Customer Services** with the requirement as follows: Working...

As an IT Support Manager at Ajaib, you will be responsible for leading our IT support team to deliver exceptional service and support to employees and clients. You will oversee the day-to-day operations of the support team, ensuring timely resolution of incidents, requests, and problems while continuously improving the IT support processes and...

**Location**: - Jakarta- Jakarta**Work Type**: - Contract**Salary**: - 6,000,000 to 10,000,000PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients., allowing us to draw upon their connections as one of the largest recruitment companies in Asia Pasific. We are now looking...

Company Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...

WHAT YOU WILL BE DOING - Assist outside sales by receiving and handling inquiries from prospect and customers. - Manage the relationship of existing accounts by proactively anticipating and responding to their needs. - Maintain and manage quotations and rate validities through the quotation system. - Ensure a fast response to quotation requests and advise...