Support Agent

1 week ago


Jakarta, Indonesia HFM Education Center Full time

Supporting clients with any inquiries, through the means of communication established
- Respond promptly to customer inquiries, handling and resolving them accordingly
- Provide existing and Prospective Clients with relevant infoimation regarding the website, promotions and products offers by the Company
- Obtain and evaluate all relevant information to handle inquiries correctly
- Record details of all inquiries, comments and complaints
- Directing requests and unresolved issues to the designated person and/or department
- Providing assistance to Prospective Clients with respect to the Account Opening Process
- Communicate and coordinate issues with other departments
- Communicate precise and correct information at all times
- Communicate and coordinate issues with other departments
- Carries out any further duties assigned by their Line Manager

**Salary**: From Rp4,500,000 per month


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