Reservations Agent
5 months ago
**Job Description**:
- You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive.
- Creates and maintains reservation records, prepares letters of confirmation and promptly processes any cancellations and modifications.
- Consistently offer exceptional, friendly and engaging service.
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling.
- Recommend property facilities and assist guests with information and special requests.
- Book room reservation requests, enter rooming lists, and update accurate information in the system.
Work Experience
- Fluency in English; additional languages are a plus.
- Guest focused personality is essential. Shows pleasant & professional telephone manner.
- Min. of 1 year experience in similar position.
- Prior experience working with related system and other computer skills.
- Strong interpersonal and problem solving abilities.
- Well organized and able to prioritize in a busy environment.
- Obtains up selling and sales skills.
- Able to develop rapport with colleagues and management staff.
**Benefits**:
- Opportunity to develop career mobility with international hotel chain.
- Eligible to stay in hotels cross brand within the group with employee rate.
- Develop your talent through learning programs and access to e-learning academy to support your career development by Academy Accor.
-
Reservations Agent
7 months ago
Jakarta, Indonesia Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservation Agent
5 months ago
Jakarta, Indonesia RAFFLES Full timeCompany Description **Raffles Hotels & Resorts **is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts...
-
Reservations Agent
5 months ago
Jakarta, Indonesia Hiringmaps Full time**Responsibilities**: - **Reservation Inquiries**: Respond to inquiries from guests, travel agents, or third parties about room availability, rates, amenities, and services. - **Booking Management**: Assist guests in making reservations, confirming details, and processing bookings accurately in the reservation system. - **Room Allocation**: Allocate rooms...
-
Restaurant Reservation Agent
5 months ago
Jakarta, Indonesia Hiringmaps Full time**Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...
-
Reservations Agent
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24072602 **Job Category** Reservations **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
Reservation Agent
5 months ago
Jakarta, Indonesia Hotel Borobudur Jakarta Full timeReservation Agent - Minimum 2 - 3 Years Experience at the Same Position in Hospitality Industry - Customer Satisfaction Oriented and Passionate Person - Proactive, Creative, Details, and Innovative - Has High Flexibility to Adapt and Respond with Range of Different Work Situations "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak...
-
Reservation Agent
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24075986 **Job Category** Reservations **Location** Sheraton Grand Jakarta Gandaria City Hotel, Jl. Sultan Iskandar Muda, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...
-
Reservations Sales Agent
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 23208028 **Job Category** Reservations **Location** Sheraton Jakarta Soekarno Hatta Airport, One Marriott Drive, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...
-
Cluster Reservations Agent
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24184275 **Job Category**Reservations **Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and...
-
Reservation Agent
7 months ago
Jakarta, Indonesia Novotel & ibis Styles Jakarta Mangga Dua Square Full time**Job Description**: - Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services - Determine guest needs and quote the appropriate room and rate as per requirements - Input booking information into the Reservation System - Process amendments to...
-
Reservation Expertise
1 month ago
Jakarta, Indonesia AMODA Full time**About The Role**: As a Front Office Expertise at AMODA’s Properties, responsible for managing all the reservation inquiries and ensuring that all guests are provided with exceptional customer service also work closely with other departments, such as housekeeping and maintenance, to ensure that guest needs are met and that the hotel is operating...
-
Reservation Agent
5 months ago
Jakarta, Indonesia AccorHotel Full timeHandling reservations inquiries and requests with the highest level of professionalism and customer service - Efficiently and promptly establishing the correspondence service to guest inquiries. - Ensure that the guests’ information is accurately processed on a timely manner. - Full knowledge of the hotel facilities and activities. - Oversees the daily...
-
Ticketing Agent
5 months ago
Jakarta, Indonesia K.I.A Tours & Travel Full timeJob description **Company Description** KIA Tours & Travel is an IATA and ASITA certified travel agency that cooperates with all airlines, both domestic and international, as well as local tour agencies all over the world. The company is located in Jakarta. **Role Description** This is a full-time on-site role as a Ticket Agent. The Ticket Agent will be...
-
Reservations Agent
1 month ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Tour Ticketing Agent
5 months ago
Jakarta, Indonesia K.I.A Tours & Travel Full timeJob description **Company Description** KIA Tours & Travel is an IATA and ASITA certified travel agency that cooperates with all airlines, both domestic and international, as well as local tour agencies all over the world. The company is located in Jakarta. **Role Description** This is a full-time on-site role as a Ticket Agent. The Ticket Agent will be...
-
Reservation Manager
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 23200194 **Job Category** Reservations **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...
-
Front Desk Agent Ayana Midplaza, Jakarta
6 months ago
Jakarta, Indonesia AYANA Hospitality Full timeWe are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Reservations Supervisor
1 month ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Front Desk Service Agent
4 months ago
Jakarta, Indonesia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Front Desk Agent
4 months ago
Jakarta, Indonesia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...