Technical Support Staff

**WORK AT IMPACK**: Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes. - At Impack,...

**Job Description**: - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Hardware or equivalent. - Experience installation & troubleshoot for Apple Macbook Pro & iMac Pro - Experience with desktop device (Printer, Laptop, PC,...

5,000,000 IDR ~ 6,000,000 IDR - Jakarta - Education : Min S1 from Technic Electrical or Technic Information - Language : English Communicative / Japanese (advantage) - If fresh graduate, major from Electrical engineering (harus yg lulusan kelistrikan) - 1 years experience as Technical Support or Technical Engineer/ service engineer - Having experience in...

Technical Support and Training SupervisorAre you passionate about electric vehicles and ready to empower others with your technical expertise? BYD Indonesia is looking for an EV Technical Support and Training Supervisor to lead our team in providing top-notch support and training for our EV products. If you love problem-solving, enjoy sharing your knowledge,...

We are looking for an exceptional Technical Support Manager who can provide top-notch technical guidance to our customers and dealers. As part of our team, you will be responsible for delivering outstanding customer service and driving sales growth through your technical expertise.About the RoleDevelop clear and concise training materials, user manuals, and...

Support end users with technical problems, making sure all cases are resolved in a timely and effective manner and escalating cases when necessary. Monitor and contribute to the Help Desk Case Management System, making sure all relevant technical support issues are logged and followed to completion. Answer user inquiries regarding computer software or...

**Requirements**: **Mandatory**: 1. Graduated from Information Technology / Electrical Engineering / Industrial Engineering. 2. Able to communicate with key-user in technical perspectives. 3. Have a good logical thinking and problem-solving skill. 4. Good in Object Oriented Programming / Functional Programming. 5. Good in Technical Documentation. 6....

Binus Center adalah Pusat Kursus Komputer di bawah anungan Binus Group.Saat ini kami sedang membutuhkan Operational Staff /Technical Staff dengan kualifikasi sebagai berikut: 1. Pendidikan S1 dari Teknik Informatika atau jurusan lain yang berhubungan dengan IPK min 3.00 2. Diutamakan memiliki pengalaman bekerja sebagai technical support 3. Terbiasa...

**Kualifikasi**: - Pendidikan mínimal S1 bidang IT - Berpengalaman sebagai technical support mínimal 1 tahun - Mampu mengoperasikan komputer - Memiliki skill networking dan programing - Memiliki sertifikat keahlian di bidang IT lebih disukai **Tugas dan tanggung jawab**: - Memberikan layanan technical support setiap project yang akan berlangsung, sedang...

**Location: Jakarta** **Job Responsibility**: - Install hardware and software for PCs, Laptops, Switch Hub, Routers, Microtic, and Printers - Install OS, standard software and supporting software required by users - Troubleshoot laptops, PCs and printers **Qualifications**: - Bachelor’s degree in Informatics Engineering / Management Informatics /...

Requirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...

1. Responsible for dealing with various technical issues at the Southeast Asia customer site, carrying out on-site technical support, and on-site work coordination. 2. Responsible for carrying out AOG support work for Southeast Asian customers. 3. Responsible for collecting and feeding back information on Southeast Asia customers\' needs and fleet...

Conditions: Male / Female max 30 years old Having minimum 1 year experience of IT Desktop Support / Technical Support Minimum D3 / S1 IT,Computer Science or its equivalent Capable to assists customer and resolve any issues related PC,Notebook,Printer & Scanner Have a basic knowledge of networking Job description: Capable to assists customer and resolve any...

**Responsibility**: - Serve as a technical support expert for our external-facing teams. - Manage day-to-day technical communication with our technology partners, including resolving issues and supporting technical requests from sales, customer support, and API customers. - Act as the primary contact for all incidents related to Entertainment/Media/Musci Ad...

Jobs Specification: Male / Female max 30 years old Having minimum 1 year experience of IT Desktop Support / Technical Support Minimum D3 / S1 IT,Computer Science or its equivalent Capable to assists customer and resolve any issues related PC,Notebook,Printer & Scanner Have a basic knowledge of networking Job description: Capable to assists customer and...

Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...

Serve as primary contact for Client worldwide enterprise customers and partners requiring technical assistance. - Resolve technical problem and answer queries by chat, telephone and web portal. - Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base. - Record, maintain and update...

**Requirements**: - Experience in IT Technical Support Banking - Min 2 Years Experience - Working System: WFO - Shifting Time - Can work from client's office (office located in Jakarta) **Field support services**: - Windows services; Monday to Friday, 08.00 - 17.00 WIB - To provide maintenance and operation services of the hardware support. - Software...

**Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA) actively. - Maintain customer satisfaction. **The following are the requirements...