Technical Support

**Requirements**: **Mandatory**: 1. Graduated from Information Technology / Electrical Engineering / Industrial Engineering. 2. Able to communicate with key-user in technical perspectives. 3. Have a good logical thinking and problem-solving skill. 4. Good in Object Oriented Programming / Functional Programming. 5. Good in Technical Documentation. 6....

Requirement: - Bachelor's degree in Computer Science, Information Technology, or related field. - Have at least **1 - 3 years of experience as a IT Support or Technical Support**: - Proven experience in **IT support and infrastructure management.**: - Knowledge of **network protocols, server management, and security best practices.**: - Strong...

**Job Description**: - Carry out installation and testing of equipments hardware or software - Carry out investigating and diagnosing network problems - On a day to day basis responding in a timely manner to technical issues - Report the results and progress of work to team leader - Making documentation of work - Providing technical support across...

**Requirements**: - Bachelor’s degree or higher, preferably in Electronics or a related field. - At least 3 years of experience in technical support or a related field, particularly within the consumer electronics industry. - Excellent communication skills, with the ability to explain technical solutions clearly to both technical and non-technical...

**Jakarta**: **Indonesia**: We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. Technical Support Engineer Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. For more complex problems that require nuanced...

1. Responsible for dealing with various technical issues at the Southeast Asia customer site, carrying out on-site technical support, and on-site work coordination. 2. Responsible for carrying out AOG support work for Southeast Asian customers. 3. Responsible for collecting and feeding back information on Southeast Asia customers\' needs and fleet...

**Responsibility**: - Serve as a technical support expert for our external-facing teams. - Manage day-to-day technical communication with our technology partners, including resolving issues and supporting technical requests from sales, customer support, and API customers. - Act as the primary contact for all incidents related to Entertainment/Media/Musci Ad...

Conditions: Male / Female max 30 years old Having minimum 1 year experience of IT Desktop Support / Technical Support Minimum D3 / S1 IT,Computer Science or its equivalent Capable to assists customer and resolve any issues related PC,Notebook,Printer & Scanner Have a basic knowledge of networking Job description: Capable to assists customer and resolve any...

Jobs Specification: Male / Female max 30 years old Having minimum 1 year experience of IT Desktop Support / Technical Support Minimum D3 / S1 IT,Computer Science or its equivalent Capable to assists customer and resolve any issues related PC,Notebook,Printer & Scanner Have a basic knowledge of networking Job description: Capable to assists customer and...

Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...

Serve as primary contact for Client worldwide enterprise customers and partners requiring technical assistance. - Resolve technical problem and answer queries by chat, telephone and web portal. - Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base. - Record, maintain and update...

**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA/GitLab) actively. - Maintain customer satisfaction. **The following are the...

**Job Description**: - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Hardware or equivalent. - Experience installation & troubleshoot for Apple Macbook Pro & iMac Pro - Experience with desktop device (Printer, Laptop, PC,...

**TECHNICAL SUPPORT ENGINEER** **Description** We are looking for a qualified Technical Support Engineer to join our Sales Team and help us to achieve our goals. Highly skilled individual is required with the Following qualifications: - Knowledge of Engineering Heat Exchanger Products and be able to sizing suitable product and able to calculate heat and...

Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...

Job Description: - Prepare IT service facilities for all of employees - Diagnose and troubleshoot technical issues, including account setup and configuration. Responding in a timely manner to service issues and requests.Provide prompt and accurate feedback to users. - Identify the root cause of the problem and take preventive action. - Periodic maintenance...

**WORK AT IMPACK**: Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes. - At Impack,...

Support end users with technical problems, making sure all cases are resolved in a timely and effective manner and escalating cases when necessary. Monitor and contribute to the Help Desk Case Management System, making sure all relevant technical support issues are logged and followed to completion. Answer user inquiries regarding computer software or...

Identifying hardware and software solutions; Troubleshooting technical issues and repairing faults; Resolving network issues and configuring hardware and software; Ability to prioritize and manage several milestones and projects efficiently; A bachelor's degree in computer science or related technology field is preferred. SMK Jaringan are welcome to...

5,000,000 IDR ~ 6,000,000 IDR - Jakarta - Education : Min S1 from Technic Electrical or Technic Information - Language : English Communicative / Japanese (advantage) - If fresh graduate, major from Electrical engineering (harus yg lulusan kelistrikan) - 1 years experience as Technical Support or Technical Engineer/ service engineer - Having experience in...