Technical Support Specialist

3 days ago


Jakarta, Indonesia Cartrack Full time

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

**Responsibilities**:

- Providing technical support to teams within the organization when required
- Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure
- Maintaining and updating technical documents and procedures
- Identifying and resolving system issues
- Perform daily post installation/ QA validation
- Provide on-site field support and installation
- Verify completion of scheduled jobs

**Requirements**:

- Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience
- 0-3 years of experience in the IT service industry.
- Proficient in English
- Excellent communication and interpersonal skills
- Hands-on and a positive attitude
- Technically independent with good initiative
- Strong analytical problem-solving skills with an out-of-box approach in providing solutions



  • Jakarta, Indonesia Reeracoen Indonesia Full time

    8,000,000 IDR ~ 12,000,000 IDR - Jakarta- Min. Diploma in Electrical Engineering, fresh graduate with internship experience is welcome. - Fluent in Mandarin-Chinese & English. - Analytical mindset with the ability to diagnose and resolve technical issues efficiently. - Ability to collaborate effectively with cross-functional teams, including other technical...


  • Jakarta, Indonesia Jakarta Intercultural School Full time

    Support end users with technical problems, making sure all cases are resolved in a timely and effective manner and escalating cases when necessary. Monitor and contribute to the Help Desk Case Management System, making sure all relevant technical support issues are logged and followed to completion. Answer user inquiries regarding computer software or...


  • Jakarta, Indonesia Lokalise Full time

    **A tech scale-up with big plans!** Founded in 2017, Lokalise has hired 200+ people across 41 countries (and counting!), raised $50m of series B funding, and brought on-board customers such as Revolut, Miro, Starbucks, and Mastercard to name but a few. Not bad, eh? **What we do** Businesses like Hyundai use our localisation platform to bring developers,...


  • Jakarta, Indonesia R Systems Full time

    2. Conducting administrative duties, such as drafting necessary forms requests 4. Minimum 3-5 years as IT Application Specialist and Technical Support in Banking/Fintech industries 5. Has experience/knowledge in card management and host system, retail deposit (experience in debit card and/or document management system such as Documentum is preferable) 6....


  • Jakarta, Indonesia inDrive Full time

    Indonesia, Jakarta Office Shift work Junior We're looking for a Technical Support Specialists in Indonesia. If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV! **Responsibilities**: - Respond to customer inquiries in a timely and professional manner - Document customer...


  • Jakarta, Indonesia Flintex Consulting Pte Ltd Full time

    **The Right Individual**: **Required Functional Skills**: - Must perform technical troubleshooting on the company’s products implemented at the customer site by taking a remote session (or) by coordinating with onsite engineers. - Prior experience in troubleshooting web UI or browser issues with exposure to Asp.net/JavaScript(JS) / HTML/ C# / C++ will be...


  • Jakarta, Indonesia PT Edsen Gudang Komputerindo Full time

    **Requirements**: **Mandatory**: 1. Graduated from Information Technology / Electrical Engineering / Industrial Engineering. 2. Able to communicate with key-user in technical perspectives. 3. Have a good logical thinking and problem-solving skill. 4. Good in Object Oriented Programming / Functional Programming. 5. Good in Technical Documentation. 6....


  • Jakarta, Jakarta, Indonesia Sinar Mas Land Full time

    About Sinarmas Land:Sinarmas Land is a leading real estate company in Indonesia, committed to delivering high-quality living spaces that meet the needs of our customers.Job Summary:We are seeking a skilled Technical Planning Specialist to join our team at Sinarmas Land. As a key member of our design and development team, you will be responsible for...


  • Jakarta, Indonesia PT Daya Medika Pratama Full time

    Persyaratan **Responsibilities**: - Meeting with clients following the sale of software packages to collect data and other information required to customize software systems. - Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems. - Communicating with clients...


  • Jakarta, Indonesia The Aicila Group Full time

    Type: Permanent Region: APAC Country: Indonesia City: Jakarta Job ID: VRN2676 LI-DNI Asia Regional Poultry Technical Specialist Our client is a leading global manufacturer of animal nutrition products, specializing in organic solutions for multiple species. With a robust manufacturing facility in the APAC region, they are dedicated to providing...

  • Technical Support

    6 days ago


    Jakarta, Indonesia PT Indovisual Group Full time

    **Kualifikasi**: - Pendidikan mínimal S1 bidang IT - Berpengalaman sebagai technical support mínimal 1 tahun - Mampu mengoperasikan komputer - Memiliki skill networking dan programing - Memiliki sertifikat keahlian di bidang IT lebih disukai **Tugas dan tanggung jawab**: - Memberikan layanan technical support setiap project yang akan berlangsung, sedang...


  • Jakarta, Indonesia Cozymeal Full time

    Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift...


  • Jakarta, Indonesia PT. Prima Fajar Cahaya Surya Full time

    Requirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...


  • Jakarta, Indonesia Turner & Townsend Full time

    **Company Description**: - At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110...


  • Jakarta, Indonesia Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...


  • Jakarta, Indonesia Cermati.com Full time

    Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...


  • Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time

    **Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...


  • Jakarta, Indonesia Coda Payments Full time

    **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...


  • Jakarta, Indonesia KRISHAND Full time

    **KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...


  • Jakarta, Indonesia KRISHAND Full time

    **KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...